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Customer Service Representative

Company: Hiregy
Location: Saint Petersburg
Posted on: April 15, 2019

Job Description:

Job Description:




  • Take in First Notice of Loss calls from homeowners that are looking to file a possible claim from damage
  • Share in First Notice of Loss phone coverage and handle periods of high call volume
  • Establish claim setup for losses received via email, fax, policyholder and/or agent calls
  • Provide guidance on claims process.
  • Take ownership of calls and provides a point of contact, if needed
  • Process email or fax correspondence to the appropriate claims staff
  • Provide exceptional customer service while being truly empathetic

    Requirements and Qualifications

    • 1 year of CSR experience either on phones -Call Center
    • Must have an interest to get into insurance industry
    • Able to stay calm and be empathetic, great people skills
    • This company is a tobacco free company

      Rec123

Keywords: Hiregy, St. Petersburg , Customer Service Representative, Sales , Saint Petersburg, Florida

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