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Customer Service Representative

Location: Saint Petersburg
Posted on: September 20, 2023

Job Description:

Are you ready to move from a BORING cubicle to something more creative? NCO Enterprise is looking for a creative, innovative, and solution-oriented individual to join our Customer Service Representative team. We are one of the fastest-growing and leading premier agencies in the area that specializes in delivering results in Customer Service, and who is also willing to learn Marketing, Sales, and Brand Awareness.

Our Customer Service Representative opportunity is perfect for someone entry-level who wants to step into the customer service and sales world and experience what makes a business successful in providing a massive return on investment for its clients! As part of our expanding Customer Service Representative team, you will support our initiatives by developing more extensive awareness and consumer loyalty. By bringing to life the client and the brand's vision through live and creative campaign launches, we will be able to achieve our HUGE goals!

Responsibilities for our Customer Service Representative:

  • Execute all marketing and sales strategies with the brand coordinator team by company standards
  • Uphold the highest level of customer experience - guided by "the customer comes first"
  • Ensure clear communication with every customer, client, and team member
  • Maintain brand standards and promote customer awareness and loyalty
  • Track the effectiveness of our campaigns and report metrics to upper management
  • Attend all required training and entry-level team meetings Requirements for our Customer Service Representative:
    • 1-2 years of experience in customer service, customer relations, customer support or a customer-facing role is preferred
    • A creative, strategic, and out-of-the-box thinker while working across multiple projects and responsibilities
    • Flexible to pivot and work quickly when problems do arise
    • Ability to work independently or with a close-knit team
    • Comfortable working in a highly fast-paced environment

      If you feel these characteristics match you and what you're looking for in a Customer Service role, APPLY TODAY!


Keywords: N.C.O'S ENTERPRISE, St. Petersburg , Customer Service Representative, Sales , Saint Petersburg, Florida

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