Entry Level Business Development & Customer Service Representative
Company: ESI
Location: Saint Petersburg
Posted on: March 18, 2023
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Job Description:
Position Summary:
The Business Development Customer Service Representative is
responsible for all aspects of the company's consumer outreach
efforts and will provide leadership, strategic direction, and day
to day management of the function. The Business Development
Customer Service Representative will be responsible for building
the brand and growth strategy for the business. They will oversee
customer plans, marketing, and allocate resources across assigned
programs. They will also provide advice and guidance to various
operating units to ensure overall marketing effectiveness.
Essential Functions:
Plan, initiate, and direct marketing inquiries to determine trends,
industry needs, and customer preferences to optimize product and
related service planning, to develop target markets and recommend
business development strategies.
Participate in the development of business plans.
Provide strategic direction to ensure a full understanding of
communications objectives.
Build brand equity with consumers, franchisees and employees to
maintain the company's differentiation in the marketplace.
Make recommendations or decisions regarding product objectives and
strategy, promotions and advertising placement and
merchandising
Enhance existing customer/market data to build a customer base, to
increase the rate of repeat customers, reduce defectors and
cross-market among all channels
Provide direction to cross-functional teams in the development &
deployment of specific marketing programs to drive targeted
revenue, including idealization, testing & operational impact.
Leadership Responsibility:
This position has the opportunity for Senior Management
consideration after the first year.
Keywords: ESI, St. Petersburg , Entry Level Business Development & Customer Service Representative, Sales , Saint Petersburg, Florida
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