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Call Center Agent

Company: GA Foods
Location: Saint Petersburg
Posted on: May 11, 2022

Job Description:

Job DescriptionJob detailsSalary$15.00 an hour plus weekly bonuses!!Job TypeFull-timeFull Job DescriptionGA Foods is seeking an experienced Care (Call) Center Representative to join its team at its Corporate headquarters in St. Petersburg, Florida. The ideal Care (Call) Center Representative will be a compassionate and skilled customer service professional who is interested in impacting the lives of others. this individual will be a key part of assuring courteous, accurate, and secure processing of customer orders and deliveries.Care (Call) Center Representative Responsibilities:

  • Processing Inbound and outbound customer and member orders
  • Liaison with the company's Field Service Representatives, along with customers, agencies, and Case Managers
  • Data Entry of customer orders into company ERP and other programsCare (Call) Center Representative Requirements:
    • Minimum of a high school diploma
    • Basic knowledge of Microsoft Office to include Word and Excel
    • Ability to organize and manage multiple priorities
    • Strong customer orientation and focus
    • Prior customer service or call center experience, preferred
      • Strong and accurate data entry
      • Good verbal and written communication skills
      • Ability to work in fast-paced environment
      • Attention to detail and dependability
      • Bilingual preferred with a $.50 per hour differential paidWork from Home Ability:
        • Employees are able to work from home once training has been completed and that employee's quality and productivity meet company standards.  While this timeframe is different for everyone, if an employee would like to work remotely, it generally takes between 1-3 months of in-office work to qualify for this.Employee BenefitsAfter a 90-day probationary period, GA Foods is happy to offer its employees the following benefits:
          • Medical, Dental, Vision, Life Insurance, 401K, all major holidays are paid days off for all of our employees - 8 holiday days each year, plus, 8 PTO days within your first 12 months.   Free lunch is provided to all employees daily as well!Drug-Free Work Place / Equal Opportunity/Affirmative Action Employer

            Job Posted by ApplicantPro

Keywords: GA Foods, St. Petersburg , Call Center Agent, Sales , Saint Petersburg, Florida

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