Inbound Customer Service Representative - Direct Hire
Company: RemX Specialty Staffing CCS
Location: Saint Petersburg
Posted on: May 8, 2022
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Job Description:
Job Description ONSITE Pay Rate : $20 per hour Schedules
between: 8:00am-6:00pm Monday-Friday This follows an overflow
inbound call center model, where you are taking client calls when
the client---s assigned specialist is unavailable at that moment
averaging 80 calls a day. You will be working in a fast paced, back
to back call environment. Under a significant level of guidance and
direction, provides customer service for one client product. Uses
prescribed guidelines to ensure good customer relations are
maintained and customer claims and complaints are resolved fairly,
effectively, and in accordance with policies and procedures. Other
responsibilities may be assigned. Responsibilities Delivers quality
service to clients via phone, email, chat, and other avenues
Develops and maintains a basic working knowledge of a single
product Uses systems and software packages, which may include HRIS,
Salesforce, Flex, Core Advanced, and ORS Performs data input,
maintaining strong prioritization and organization Documents all
interactions Requirements: REQUIRED - 1 year of experience in a
call center Must have good job stability Strong verbal skills
Ability to prioritize and multitask Positive and professional
demeanor Company Description About RemX- The professional staffing
division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they
are not just looking for their next paycheck. Our Recruiters are
experts in their specialized fields and understand that making the
right match between the candidate and the company, is the key to
long term success. We are an equal opportunity employer. We
evaluate qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, and other legally protected
characteristics.
Keywords: RemX Specialty Staffing CCS, St. Petersburg , Inbound Customer Service Representative - Direct Hire, Sales , Saint Petersburg, Florida
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