Front Desk Agent
Location: Saint Petersburg
Posted on: January 10, 2022
Benchmark's company culture is central to our management
philosophy. The company's stated purpose is "to provide an
entrepreneurial environment where determined people dare to create,
share, and build futures.
To be the "benchmark" by which all others are judged takes passion,
courage, and dedication. We invite you to explore our extraordinary
offering of unique opportunities, all with a common goal of
providing an unforgettable journey.
Job Description Summary:
Greets and registers guests, provides prompt and courteous service,
and closes out guest accounts upon completion of stay to meet
Interstate's high standards of quality.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK
+ High school diploma or equivalent experience/training
+ Ability to accomplish necessary tasks on a computer.
+ Ability to effectively communicate in the English language.
1. All room clerk functions, i.e. the friendly and efficient
checking in and out of guests.
2. All cashier functions to include accurate posting of charges to
individuals and groups, and maintenance of cash receipts and hotel
3. Reservation functions including entering and updating group
4. Concierge functions (instructing guest on local entertainment,
5. Adhere to the policies of the Resort as set forth in the
Employee Handbook and report any observed violations to Human
6. Maintain the highest level of employee/guest relations.
7. Maintain a good working relationship with all Departments.
8. Monitoring, selling and posting items from the Sundries
9. Enthusiastically collecting guest feedback/comment cards.
+ Ability to work any assigned shift/work schedule.
+ Any other task, written or verbal, assigned by Management.
BENCHMARK, a global hospitality company, is a trailblazer in the
development, management, marketing and owneradvisory services of
resorts, hotels, conference centers and exclusive private clubs. In
addition to the company' iconic Benchmark Resorts & Hotels
portfolio, the Gemstone Collection is a distinctive luxury
portfolio of independent hotels & resorts in highly preferred
BENCHMARK'S distinguished and proven reputation is deeplyrooted in
core values that are focused and aligned with exceeding ownership
and stakeholder performance expectations. The combined portfolios
feature nearly 70 unique and distinctive properties domestically
and internationally. The company leadership and valued employees
are passionately committed to delivering the industry' most
authentic, enchanted, soulful, vibrant, unrivaled and memorymaking
BENCHMARK'S progressive "Be The Difference" culture and values are
a cornerstone to the company's nearly 40 years of extraordinary
achievement and prosperity. Many properties have been recognized
with the Benchmark Conference Centers mark of meeting excellence.
Keywords: Benchmark, St. Petersburg , Front Desk Agent, Sales , Saint Petersburg, Florida
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