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Front Desk Agent

Company: Benchmark
Location: Saint Petersburg
Posted on: November 16, 2021

Job Description:

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures. To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey. Job Description Summary: Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Interstate's high standards of quality. Job Description: QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE + High school diploma or equivalent experience/training + Ability to accomplish necessary tasks on a computer. + Ability to effectively communicate in the English language. ESSENTIAL FUNCTIONS: 1. All room clerk functions, i.e. the friendly and efficient checking in and out of guests. 2. All cashier functions to include accurate posting of charges to individuals and groups, and maintenance of cash receipts and hotel banks. 3. Reservation functions including entering and updating group files. 4. Concierge functions (instructing guest on local entertainment, etc.) 5. Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources. 6. Maintain the highest level of employee/guest relations. 7. Maintain a good working relationship with all Departments. 8. Monitoring, selling and posting items from the Sundries shop. 9. Enthusiastically collecting guest feedback/comment cards. MARIGINAL FUNCTIONS: + Ability to work any assigned shift/work schedule. + Any other task, written or verbal, assigned by Management. BENCHMARK, a global hospitality company, is a trailblazer in the development, management, marketing and owneradvisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company' iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations. BENCHMARK'S distinguished and proven reputation is deeplyrooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry' most authentic, enchanted, soulful, vibrant, unrivaled and memorymaking experience. BENCHMARK'S progressive "Be The Difference" culture and values are a cornerstone to the company's nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers mark of meeting excellence. www.benchmarkglobalhospitality.com

Keywords: Benchmark, St. Petersburg , Front Desk Agent, Sales , Saint Petersburg, Florida

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