Sales Support Manager - Media

Company: SPECTRUM
Location: Saint Petersburg
Posted on: January 14, 2021

Job Description:

Spectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative. JOB SUMMARY The Sales Support Manager oversees a team of Account Planners and Account Coordinators who provide pre-sale and post-sale support to advertising Account Executives. This position plays a key role in hiring, training, coaching and developing a team of 8-12 sales support professionals. The goal of this team is to help free up Account Executive---s time as well as to provide efficient and timely support of our clients to meet their advertising needs. The Sales Support Manager will report to the Director of Sales in the market, and will have a strong dotted line reporting relationship to the Sales Support leadership team. MAJOR DUTIES AND RESPONSIBILITIESOversee all market Account Planners (Aps) and Account Coordinators (ACs). Review and adjust workloads of APs and ACs appropriately. Understand and work to improve the workflow for all lines of business. Understand all available sales products (TV and Digital advertising products) Responsible for interviewing, selecting and onboarding all ACs and APs. Plays a major role in overseeing career development and progression for team members. Regularly meets with Sales management to understand and improve the sales experience for Account Executives. Works cross functionally with Operations, Finance, Pricing and Inventory, Production, Field Research and Marketing to ensure workflow is working appropriately. Support Local Sales Managers and Directors of Sales with sales tracking. Manage market trade requests and needs. Manage market autofill lists for the Director of Sales. Review monthly KPIs and determine needs of the market and the ongoing training needs of team members. Assists in market reporting that is requested Serves on a team with other Sales Support leaders to recommend enterprise wide best practices to adopt. SKILLS AND QUALIFICATIONSA minimum of 1 year of supervisory experience, preferably 2. Additional experience providing coaching, performance management and team development is also ideal. Minimum three to five years of experience in an Advertising sales environment, with 1-3 years in Sales Support, Account Planning, Marketing, Client Solutions or Operations. Knowledge of Ad Sales products (TV & digital) is preferred. Previous experience with ad sales fulfillment systems such as Stratview, TIM and/or CRM platforms. A Bachelor---s degree or combination of education and/or experience. For more information on Spectrum---s benefits, please click here.

Keywords: SPECTRUM, St. Petersburg , Sales Support Manager - Media, Sales , Saint Petersburg, Florida