Sales Support Manager - Media
Company: SPECTRUM
Location: Saint Petersburg
Posted on: January 14, 2021
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Job Description:
Spectrum Reach (www.spectrumreach.com) grows businesses of all
sizes with custom, multiscreen advertising solutions, backed by the
power of TV, data, innovation, community experts, and unforgettable
creative. JOB SUMMARY The Sales Support Manager oversees a team of
Account Planners and Account Coordinators who provide pre-sale and
post-sale support to advertising Account Executives. This position
plays a key role in hiring, training, coaching and developing a
team of 8-12 sales support professionals. The goal of this team is
to help free up Account Executive---s time as well as to provide
efficient and timely support of our clients to meet their
advertising needs. The Sales Support Manager will report to the
Director of Sales in the market, and will have a strong dotted line
reporting relationship to the Sales Support leadership team. MAJOR
DUTIES AND RESPONSIBILITIESOversee all market Account Planners
(Aps) and Account Coordinators (ACs). Review and adjust workloads
of APs and ACs appropriately. Understand and work to improve the
workflow for all lines of business. Understand all available sales
products (TV and Digital advertising products) Responsible for
interviewing, selecting and onboarding all ACs and APs. Plays a
major role in overseeing career development and progression for
team members. Regularly meets with Sales management to understand
and improve the sales experience for Account Executives. Works
cross functionally with Operations, Finance, Pricing and Inventory,
Production, Field Research and Marketing to ensure workflow is
working appropriately. Support Local Sales Managers and Directors
of Sales with sales tracking. Manage market trade requests and
needs. Manage market autofill lists for the Director of Sales.
Review monthly KPIs and determine needs of the market and the
ongoing training needs of team members. Assists in market reporting
that is requested Serves on a team with other Sales Support leaders
to recommend enterprise wide best practices to adopt. SKILLS AND
QUALIFICATIONSA minimum of 1 year of supervisory experience,
preferably 2. Additional experience providing coaching, performance
management and team development is also ideal. Minimum three to
five years of experience in an Advertising sales environment, with
1-3 years in Sales Support, Account Planning, Marketing, Client
Solutions or Operations. Knowledge of Ad Sales products (TV &
digital) is preferred. Previous experience with ad sales
fulfillment systems such as Stratview, TIM and/or CRM platforms. A
Bachelor---s degree or combination of education and/or experience.
For more information on Spectrum---s benefits, please click
here.
Keywords: SPECTRUM, St. Petersburg , Sales Support Manager - Media, Sales , Saint Petersburg, Florida
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