StPetersburgRecruiter
the smart solution for St. Petersburg jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Saint Petersburg
Posted on: May 16, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBETHB on your registration submission. Please feel free to consult with us if you have further job-related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, St. Petersburg , Inbound Travel Consultant, Professions , Saint Petersburg, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Seasonal Warehouse Associate
Description: Company Overview HD Supply NASDAQ:HDS www.hdsupply.com is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately (more...)
Company: HD Supply
Location: Orlando
Posted on: 05/24/2019

CDL A Local, Regional and OTR Truck Drivers - Flexible Home Time! (Deb
Description: Local, Regional and OTR Truck Driving Jobs Available br br Benefits br Local, Regional and OTR Opportunities Available br Flexible Home Time br
Company: Kenan Advantage Group
Location: Debary
Posted on: 05/24/2019

We Train New Truck Drivers!
Description: We Train, We Hire - Guaranteed br At C.R. England, we train new drivers and hire experienced drivers. We are seeking truck drivers that have a safe
Company: C.R. England
Location: Orlando
Posted on: 05/24/2019


Entry-Level CDL-A Truck Drivers - Paid Training - Guaranteed Job Placement! - Winter Park
Description: We Train, We Hire - Guaranteed br At C.R. England, we train new drivers and hire experienced drivers. We are seeking truck drivers that have a safe
Company: C.R. England
Location: Winter Park
Posted on: 05/24/2019

CDL OTR, Regional, and Routes Drivers - NEW Trucks, Sign-On Bonus
Description: CDL OTR, Regional, and Routes Drivers - NEW Trucks, Sign-On Bonus As an extension of Lipsey Logistics Worldwide, Lipsey Trucking was formed at the request of our existing customer base. Lipsey Trucking (more...)
Company: Lipsey Trucking
Location: Sanford
Posted on: 05/24/2019

CDL A Local, Regional and OTR Truck Drivers - Flexible Home Time! (Win
Description: Local, Regional and OTR Truck Driving Jobs Available br br Benefits br Local, Regional and OTR Opportunities Available br Flexible Home Time br
Company: Kenan Advantage Group
Location: Winter Park
Posted on: 05/24/2019

Truck Driver - Avg $1,300/week - $8,500 in Bonuses - Great Benefits
Description: Celadon is Hiring CDL-A Company Drivers 8,000 Bonus 4 Weeks Paid Vacation Each YearWe will meet or beat your CPM. PLUS, Guaranteed Miles: 2400/week in first 90 days We want your experience and we will (more...)
Company: Celadon - Company Drivers
Location: Orlando
Posted on: 05/24/2019

SAP Test Analyst
Description: Qualified candidates must have completed multiple full lifecycle implementations and have at least 5 years testing experience
Company: Adva IT Services, Inc..
Location: Orlando
Posted on: 05/24/2019

CDL A Local, Regional and OTR Truck Drivers - Flexible Home Time! (Mou
Description: Local, Regional and OTR Truck Driving Jobs Available br br Benefits br Local, Regional and OTR Opportunities Available br Flexible Home Time br
Company: Kenan Advantage Group
Location: Mount Dora
Posted on: 05/24/2019

Class A CDL Driver - Scaffold
Description: Join Our Team Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to (more...)
Company: Sunbelt Rentals, Inc.
Location: Ocoee
Posted on: 05/24/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

St. Petersburg RSS job feeds