StPetersburgRecruiter
the smart solution for St. Petersburg jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Saint Petersburg
Posted on: March 16, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBETHB on your registration submission. Please feel free to consult with us if you have further job-related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, St. Petersburg , Inbound Travel Consultant, Professions , Saint Petersburg, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Company Truck Driver - Up to $60,000 annually
Description: Fantastic home time, pay, Southeast regional routes that s the benefit of a CDL-A company truck driver job with Davis Davis Express, Inc., is currently hiring for CDL-A company truck driver job opportunities (more...)
Company: Davis Express
Location: Sanford
Posted on: 03/26/2019

Electrician Journeyman
Description: Electrician Journeyman Description As a Journeyman Electrician you will be responsible for installing and repairing electrical systems, hydraulic, pneumatic and electronic components of industrial machinery (more...)
Company: Tradesmen International
Location: Orlando
Posted on: 03/26/2019

Class A CDL OTR Owner Operator Teams - $4,000 Sign On Bonus
Description: Metro Express is now seeking OTR owner operator teams Drivers enjoy 4,000 sign on bonus and an average of 5,500 miles per week. Benefits: 4,000 Sign On Bonus Drivers average 5,500 miles
Company: Metro Express Transportation Services
Location: Winter Garden
Posted on: 03/26/2019


Owner Operators Wanted - Weekly Settlements + Benefits!
Description: OWNER OPERATORS WANTED We will start you at 80 of the total revenue of the load . Our Company has an immediate need for trucks to help us cover
Company: Norfleet Transportation
Location: Orlando
Posted on: 03/26/2019

Emergency Medical Technician (EMT-I, EMT-A, EMT-P) - Bilingu
Description: We are seeking an Emergency Medical Technician EMT to join our growing biopharmaceutical company. At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced (more...)
Company: Octapharma Plasma, Inc.
Location: Orlando
Posted on: 03/26/2019

Administrative Assistant
Description: Get your GO on--and step up to a new opportunity with Avis Budget Group as an Administrative Assistant supporting the District Manager and other key management team members. Avis Budget Group is a leading (more...)
Company: Avis Budget Group
Location: Orlando
Posted on: 03/26/2019

Service Technician
Description: Service Technician What We Offer: Family owned and operated dealership for over 25 years Top ranked area in FL for growth and lifestyle 401 K Savings plan Paid Holidays Paid Vacation and Personal Days (more...)
Company: Prestige Ford
Location: Mount Dora
Posted on: 03/26/2019

CDL-A Dedicated Truck Driver- DPA
Description: Call us today at 877 838-0380 Dedicated/supply chain drivers enjoy the many privileges that come with having consistent customers. Unlike some driver positions, this one gives you a better idea of the (more...)
Company: Averitt Express
Location: Ocoee
Posted on: 03/26/2019

Vehicle Maintenance Associate
Description: Avis Budget Group is an action-packed, high-energy workplace. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are (more...)
Company: Avis Budget Group
Location: Orlando
Posted on: 03/26/2019

Key & Parts Clerk
Description: Avis Budget Group, Inc. is a leading global provider of vehicle rental services, both through its Avis and Budget brands, which have more than 10,000 rental locations in approximately 175 countries around (more...)
Company: Avis Budget Group
Location: Orlando
Posted on: 03/26/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

St. Petersburg RSS job feeds