StPetersburgRecruiter Since 2001
the smart solution for St. Petersburg jobs

Business Intelligence and Analytics Analyst

Company: 1-800Accountant
Location: Saint Petersburg
Posted on: January 13, 2022

Job Description:

1-800Accountant is hiring a Business Intelligence and Analytics Analyst. The primary purpose of this position is to collect and analyze data, run performance reports and translate those insights into value-added dashboards, and reports. This role plays a key part in improving performance, providing Data Visualization and identifying trends, substantial variations and potential improvements on our processes.

What Youll Do:

  • Gather, analyse and report data insights to managers and teams in the context they need to envision a clear path forward and quickly adjust to meet the demands of our business and our customers.
  • Delivers data driven insights and actionable performance activities to wide range of audiences including senior contact center leadership
  • Uses solid understanding key business indicators such as response time, efficiency, occupancy, and optimization metrics and productivity to make best decision in the moment
  • Communicate effectively with internal and external customers in accordance with the companys policies, procedures, guidelines, and common practices
  • Effectively communicate with peers and those we support in the business to ensure high quality and timely completion of work requests

    • Strong proficiency in Microsoft Power BI and SalesForce Administration experience.
    • 3 years + Experience Strong proficiency in Excel and Google Sheets.
    • Strong analytical mindset
    • Time management and organizational skills
    • Data visualization experience, preferably utilizing Lucid.
    • Related experience in a TeleSales environment preferred

      Company's health and welfare benefits including:
      • Medical/Dental/Vision
      • FSA
      • Dependent Care
      • 401K with employer match
      • Accrue Paid Time Off days
      • Growth! Upward mobility

        Location: 6565 Ulmerton Road, Largo, FL 33771 and/or Remote Opportunity

        Powered by JazzHR


Keywords: 1-800Accountant, St. Petersburg , Business Intelligence and Analytics Analyst, Professions , Saint Petersburg, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

St. Petersburg RSS job feeds