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Fraud Prevention Analyst II

Company: FIS
Location: Saint Petersburg
Posted on: October 11, 2020

Job Description:

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 25%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamThis role supports our top external clients and internal customers including Fraud Management, Product, FI Relationship, Sales and Implementations. Operational knowledge of Fraud Detection systems, how they operate and rule functionality are essential. This position is client facing providing education and advisement on all matters pertaining to fraud mitigation on a card program along with educating on industry best practices. Strong verbal and written communication skills are needed to communicate sometimes complex matters into an easily understood format while avoiding the use of Industry jargon is important to success in this position.What you will be doingYou will be working with internal groups such as IT and outside entities such as financial institutions and other clients in the analysis and identification of fraud trends, review of high-risk transactions and implementation of policies to deter and prevent fraudulent activity.Conducts research to identify possible threats and minimize exposure to financial loss.Assists to implement new and optimized processes to become more proactive and effective in risk appreciation and treatment.Oversees policies, programs and other company-wide efforts designed to prevent, detect, identify and resolve fraudulent activity by customers, potential customers and outside agents.Reviews high risk transactions and performs research to identify fraudulent versus legitimate consumer activity.Identifies trends and patterns in fraud activity and suggests rule/policy changes to assist with preventing fraud losses.Consults with clients on best practices, processes and procedures to prevent financial losses from fraud; answers incoming client inquiries.Fact-gathering liaison with other FIS functions and clients.What you bring:Experience in the fraud discipline, its principles, processes, procedures and trends of fraud and fraud preventionExcellent customer service skillsExperience with transactional/customer research and related toolsExcellent verbal and written communication skillsDemonstrated analytical, organizational, interpersonal, team-building, problem-solving, decision-making, conflict resolution and negotiation skillsAbility to manage multiple tasks, maintain confidentiality and work both independently and in a team environmentAbility to work at least one weekend day per week.Added bonus if you have:Experience using/writing SQLAdvanced MS Office skill, especially ExcelExperience investigating fraudulent activityVBA/Macro skill with MS OfficeWhat we offer youA competitive salary and benefits including private medical cover, dental cover, and travel insuranceA broad range of professional education and personal development opportunities - FIS is your final career step!Time to support charities and give back in your communityA work environment built on collaboration, flexibility and respectPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available hereFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Keywords: FIS, St. Petersburg , Fraud Prevention Analyst II, Professions , Saint Petersburg, Florida

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