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NICE Actimize Solutions Architect

Company: PSCU
Location: Saint Petersburg
Posted on: November 10, 2019

Job Description:

Are you ready to take your career to the next level? --Join us at PSCU!The Enterprise Solutions Architect will lead the functional research; architect solutions that fulfill strategic business requirements and serve as a subject matter expert in the implementation of new technologies in order to successfully enable technology activities critical to the success of PSCU as the industry leader in credit union financial services. You will analyze current business processes along with existing technology platforms, manage the creation of a strategic enterprise architecture approach that satisfies business requirements and oversee the implementation.-- Will forecast technical project resource requirements, assist Product Owners in developing business impacts, facilitate strategic product release planning and act as a liaison to the Information Technology group as a whole.--The--Enterprise Architect--will assist Product Managers in project organization and planning and in resolving issues impacting successful completion of assigned projects and--interacts with PSCU employees, external clients and vendors.-- Additionally, they will provide guidance, leadership and develop architecture standards for all systems and applications.--Architects must monitor and review existing and emerging application development activities for adherence to the architecture standards, and provide specific recommendations in the management of technology and product development projects for PSCU.--To be successful in this role, the Enterprise Architect--must have knowledge or experience--with NICE Actimize-- and--WFO and familiar with disputes and fraud processing.Responsibilities Include:

  • Manage the creation of the business and enterprise architecture for all new technology solutions
  • Create and implement enterprise/business architecture policies utilizing best practices that ensure that all solutions will be delivered in a manner that allows PSCU to maintain market leadership
  • Monitor the progress of development projects and assist in the resolution of issues and delays impacting the successful conclusion of the project.-- Serve as the subject matter expert on assigned projects
  • Forecast resource utilization and capacity.-- Establish and maintain a planning process to forecast project timelines and/or identify additional resources requirements
  • Oversee solution initiatives between in-house developers, third-party applications developers and outside consultants--
  • Critique completed projects to determine variations from established processes and identify opportunities for process and architectural standards improvement
  • Resolve issues arising from requests to change business specifications or defined tasks
  • Monitor new technological advances in application development and Information Technologies through professional groups, trade publications, and personal networking.-- Recommend and plan for the adoption of appropriate new technologies
  • Provide enterprise and business architecture direction and leadership to various groups including Information Technology, Implementations, and Product Management; guide and coach staff in the completion of their daily responsibilities and ensure that established policies and procedures are followed
  • Provide enterprise architecture training, guidance and direction to subordinate personnel to assist them in their professional and personal development, particularly with respect to mentoring team members in architecture and analysis processes, enterprise design and strategic solution planningRequirements:
    • Minimum of ten (10) years diversified business experience required with eight (8) years experience in the Information Technology industry required with progressively increasing levels of technical responsibility.--
    • Proven experience creating and managing architecture standards and governance issues
    • Minimum of seven (7) years experience in the financial services industry preferred
    • Minimum of five (5) years experience in managing all phases of complex technology projects including the selection, implementation and support of various technology solutions and applications deployed through the use of local and wide area networks and integration with host-based legacy systems, with a particular emphasis on services based approaches (i.e. SOAP, REST, WOA)
    • Minimum of five (5) years experience in functional analysis, business design and enterprise architecture of complex applications incorporating management of the full system design including relational database design, infrastructure design, OS choices, capacity planning, server sizing, transaction severs, server mirroring and load balancing, fault-tolerance, data integrity, system security, etc.-- Experience with data warehousing and data mining is strongly desired
    • Strong project management, time management and organizational skills required, including proven experience with effective facilitation (internal consulting) skills within a large organization
    • Ability to travel as needed
    • Bachelor---s Degree in Information Technologies or related field or equivalent combination of education and experience required.-- MBA Preferred----Our corporate value statements represent PSCU's commitment to providing the highest quality service to our member-owners. By practicing these values, we continue to meet the challenge of being a leading service provider in the credit union industry.
      • Service Excellence-----Exceeding expectations in--every interaction.
      • Passion ---Boundless enthusiasm to be--THE best.
      • Leadership ---Engaging, influencing, and inspiring others to accomplish--our mission.
      • Trust ---Keeping the promises you make--to others, and to yourself.
      • Innovation ---The relentless pursuit of better ways.PSCU is a drug and smoke free workplaceTo learn more about opportunities and what it's like to work at PSCU follow us on our Facebook Careers page https://www.facebook.com/PSCUCareers

Keywords: PSCU, St. Petersburg , NICE Actimize Solutions Architect, Other , Saint Petersburg, Florida

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