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Construction and Maintenance Contractor Specialist (Coastal Florida)

Company: Duke Energy
Location: Saint Petersburg
Posted on: May 17, 2019

Job Description:

Job Description More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Job Summary This position is responsible and accountable for oversight and execution of contractor construction, maintenance and restoration activities. Position serves as single point of contact for all Customer Delivery Operations contractors' utilization with a focus on improving overall job costs, quality, timeliness, job execution, crew productivity, time and equipment management by performing construction audits, holding contractors to contractual obligations, and removing barriers by working as one with other departments. Support customer satisfaction efforts by collaboration with local company and contractor management, peers and peer organizations to meet customer commitment dates. This position reports to the Manager for Contractor Resources Coastal Region. Job Responsibilities: Responsible and accountable for maximizing contractor efficiency and adherence to the work plan: - Ensure the efficient utilization of contractor resources to meet the work plan. This position works to ensure customer needs are met while working with internal partners, Operations CM and Resource and Project Management organizations. - Accountable/responsible for working with appropriate contractor field leadership and crews to remove any road blocks to meeting the work plan. - Document any significant anomalies in the contractors' activities and then communicate with Resource Management to correct or resolve issues impacting the work plan. - Monitor progress, efficiency, and cost of complex projects. - Perform productivity and quality assessments, job reviews, project updates. - Work with appropriate organization(s) to support process improvement (Zone Operations, R & PM, Engineering, Supply chain...etc.). - The Contractor Specialist will also partner at times with the Customer Delivery Operations Resource Specialist within their geographic area of responsibility as contractor resource support is needed for emergent work (i.e., restoration). The Contractor Specialist will be the primary contact for any contractor resource request(s) for local support to an Operations Center. Monitors contractor construction, maintenance and restoration activities, and escalates any exceptions: - Monitor daily crew complements. - Arranges any equipment and material needs. - Monitor estimated man-hours as appropriate to complete work requests. - Ensures contract crews have appropriate job specific information for each work request or order. Secures the pertinent job information (work requests, work orders, drawings, and material list). - Work with Resource Management on contractor resource reassignments for emergent work that impacts the scheduled work plan. - Attend weekly and monthly communication meetings in addition to daily communications with Resource Management. - Escalate any dependency opportunities to Resource Specialist to ensure the crew has no roadblocks to starting the job when they arrive on site. - Provides support and oversight for Switching and tagging requirements. - Reduce/eliminate re-work and contract warranty claims. - Direct and coordinate contractor resources supporting zone operations for restoration activities during minor and mid-level events. - Serve in leadership positions supporting zone operations during after hours storm response. - Lead and direct native and off system contractors supporting zone operations during storm restoration. - Provide initial safety expectations and orientation for off system contractors during major events. Monitors crew productivity, process and standards adherence, and work request status: - Meet regularly with Resource Management to evaluate and report on contractor work performance, as well as other notable field observations. - Inspect, monitor and audit contractor work quality. - Ensure notification and timely documentation of Preliminary Incident Report (PIR) process including follow up. - Complete field inspections as required for continual improvement efforts regarding work and process efficiencies, and quality of documentation. - Promote Safety and Human Performance (HP) fundamentals and execute action plans to ensure documented improvements and recommendations are completed in a timely manner. - Manage adjustments to unit contract work in relation to time and equipment (T & E) add-on's utilizing approved T & E process. - Effectively manage all T & E work to validate charging for personnel, equipment and work listed on contractor time sheets. - Ensure all work is completed safely, on schedule, and in accordance with approved specifications. Builds relationships and communicates with customers, builders, developers, electricians, and other area utilities: - Build and maintain strong relationships with both internal partners and external customers, including but not limited to, the following positions: Schedulers, Resource Specialist, CM Supervisors, Planners, Engineers, Builders, Developers, Electricians, other utilities, and governmental interfaces. - Partner with the Scheduler and Resource Specialist to ensure effective execution of the work plan from the 4 week horizon throughout completion. - The Contractor Specialist, Resource Specialist and Scheduler will work as a unified team to deliver a safe work plan whereby the crews can complete the tasks as intended. - Promotes coordination with other entities to meet internal requirements and external requests. - Escalate and Resolve disputes between external parties and Duke Energy Co. Resolves contractor related customer issues and supports claims resolution: - Conducts and assists in the investigation and resolution of elevated complaints/claims associated with contractors and their performance. - Resolve practical issues, interpret instructions, and perform tasks to resolve problems as they pertain to contractor related issues. Job Specific Requirements: - Possesses strong Distribution C & M experience . - Demonstrated working knowledge of Distribution Safe Work Practices. - Possesses in-depth knowledge of Distribution design and quality standards. Basic/Required Qualifications: - High School Diploma and at least 6 years of related Construction & Maintenance Operations experience - Valid Driver's License Desired Qualifications: - Possesses an exceptional personal safety record - Demonstrated effective leadership skills - Possesses excellent Distribution C & M experience (8 years) - Demonstrated effective communication skills (oral and written) - Demonstrated ability to be self-directed - Possesses satisfactory work availability, during and after work hours - Demonstrated effective influencing skills - Demonstrated good interpersonal skills - Possesses experience in multiple roles in Distribution - Demonstrated excellent knowledge of Distribution design and quality standards - Demonstrated good computer skills - knowledge of Distribution computer systems, Outlook and Microsoft Office products - Demonstrated ability to achieve team results through others - Demonstrated experience in effectively handling of contract performance issues Travel Requirements25-50% Relocation Assistance Provided (as applicable)No Represented/Union PositionNo Visa Sponsored PositionNo Posting Expiration DateTuesday, May 7, 2019 All job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Duke Energy is an Equal Opportunity Employer and complies with the laws set forth in the Department of Labor EEO Poster and Supplement.

Keywords: Duke Energy, St. Petersburg , Construction and Maintenance Contractor Specialist (Coastal Florida), Other , Saint Petersburg, Florida

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