Operations Associate - Tyrone Sq
Company: JCPenney
Location: Saint Petersburg
Posted on: November 16, 2023
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Job Description:
General Description The Operations Associate's role is to create
an outstanding customer experience by performing operations
functions within the store. The Operations Associate role is an
early morning position and you will work with the a team to perform
functions prior to store opening. Primary Responsibilities:
Customer Service - You're maneuvering around the store at a fast
pace, working with all the latest merchandise, but when a customer
stops to ask you a question or request assistance, there's no one
they'd rather be talking to other than you. Executes pricing and
signing - You can change ticket prices and signing on merchandise
across the store better and faster than anyone! Replenish and
restock the store:You understand the needs of the customer.When
merchandise is getting low, you assist your sales floor peers and
leaders by pulling and preparing merchandise to go the floor in
order to ensure all of our customers have the styles and sizes they
need. Receive and unload merchandise: You work with your co-workers
to unload a truck and prepare the merchandise in the backroom.
Backroom standards:You keep the stockroomsafe, clean, and organized
. Omnichannel:You will contribute to Omichannel efforts including
Buy Online Pickup in Store, Ship from Store, Order Delivery and
Returns, Shipping Online Orders, and Merchandise Receiving.
Merchandise strategy:You take the plans that have been communicated
by leadership on where to place merchandise throughout the store
and execute the plan with efficiency and detail.You understand the
merchandising standards and work to deliver an outstanding customer
experience by maintaining these standards as you flow goods to the
sales floor. Participates in a learning environment: You absorb new
information from your peers or training materials on our
merchandise, shrink, safety, productivity, and other business
processes. Core Competencies & Accomplisments: Results: Solve
problems and make smart decisions that drive sales, profit or
customer service; execute your work efficiently and effectively;
inspire strong performance in yourself and others Ownership:
Provide great customer service; cooperate and build positive,
inclusive and respectful relationships; take accountability for
your actions and outcomes Intensity: Proactively find ways to
improve the customer experience; show the confidence and courage to
do what's right; take action with energy and urgency Work
experience- 1-2 years retail experience About JCPenney: At
JCPenney, we share a passion for serving customers, supporting our
communities and being the best retailer for all families. As a
company founded on the Golden Rule, our success is rooted in the
belief that we treat everyone the way we would want to be treated.
At every touchpoint, customers discover stylish merchandise at
incredible value from an extensive portfolio of private, exclusive
and national brands. Reinforcing this shopping experience is the
customer service and warrior spirit of associates across the globe,
all driving toward the Company's mission to help customers find
what they love for less time, money and effort. Working at JCPenney
means joining a dedicated team of associates who are encouraged to
be uniquely themselves in a safe, caring and welcoming environment.
It is a place where careers prosper, accomplishments are celebrated
and diversity flourishes. It's a place that's meant for you. If
eligible, we offer a competitive benefits package including
medical/dental/vision, term life insurance, paid vacation/holidays,
and 401(k) with company match. All associates are eligible for an
associate discount on JCPenney merchandise.
Keywords: JCPenney, St. Petersburg , Operations Associate - Tyrone Sq, Other , Saint Petersburg, Florida
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