Service Advisor
Company: Crown Automotive
Location: Saint Petersburg
Posted on: May 19, 2023
Job Description:
Overview:Crown Hyundai in Saint Petersburg has an opportunity
for an experienced Service Advisor! The position interacts daily
with a range of people including customers, service technicians,
service managers, parts associates, parts managers, sales
associates, and sales managers to name a few. A friendly and
outgoing manner as well as excellent customer service skills is
essential to be successful in this position. If you think you have
what it takes - including ONE to THREE years of experience in this
position, apply today! Crown Automotive Group is a family-owned
dealership group headquartered in St. Petersburg, Florida, we also
have dealership groupings in Tallahassee, Florida; Chattanooga and
Cleveland, Tennessee; and Dublin, Ohio. We consistently provide our
customers with the best value and customer service, and we need
exceptional people to join our team. Once you are part of our team,
we prefer to promote from within here at Crown. Many of our
managers rose through the ranks this way. The opportunities at
Crown are truly limitless! If you believe there is a "Better Way to
Work" and would like to be a part of our world class team, click to
apply now. Here's some of what we offer:
Medical, dental and vision
insurancePaid Time Off (PTO)Short- and long-term disability
coverageLife insuranceFlexible spending accounts401K w/ company
matchThe stability of an established companyOpportunity for growth
and advancementOpportunities to serve your communityA safe and
environmentally conscious work environmentResponsibilities:
- Meet predetermined service sales objectives
- Meet predetermined customer satisfaction score objectives
(CSI)Schedule service appointments - obtain customer and vehicle
data prior to arrival Greet customers in a timely, friendly manner
and obtain vehicle informationWrite up / Enter vehicle problems
accurately and clearly on repair order (written/computer)May test
drive vehiclesRecommend additional necessary serviceProvide
complete and accurate written cost estimate for labor/partsMaximize
product knowledgeExplain completed work to customerImplement and
maintain quality control processOther duties as part of description
and as per company/department needsQualifications:
MINIMUM One to Three Years Experience
as an automotive service advisorBasic knowledge of automotive
repairsProficient on the computerOperate both standard and
automatic vehiclesProvide non-technical explanation of technical
repairs to customersIdentify the PRIME item the customer wants
repaired and analyze the customers' problems and needsAbility to
work outdoors, stand, walk, and climb in and out of vehicles for
extended periods of timeFriendly and outgoing mannerDemonstrated
customer service skillsStrong work ethic AND Ability to work a
predictable and consistent work schedule as determined by
management and business needs
May regularly involve weekend
days.Strong attention to detailSuccessful applicants must:
Be able to able to pass
pre-employment background checks such as (but not limited to)
reference checks, motor vehicle record checks and drug testing.
Hold a current, valid driver license and have a clean driving
recordBe able to verify their eligibility to work in the USA
EOE/DFWP Build a rewarding new career with Crown Automotive Group!
Apply now! Thank you for your interest in working at Crown! Why
choose Crown?Crown Automotive is family owned since 1969.We care,
and its important for us to support our community in a big way like
Habitat for Humanity, Pinellas Education Foundation, Feeding
Children Everywhere, Johns Hopkins All Childrens Hospital, the
National Pediatric Cancer Foundation and H. Lee Moffitt Cancer
Center, to name a few.Were the official automotive dealers of the
Rays and the Tampa Bay Lightning. Recognized as a Top Workplace in
2021 and 2022 by the Tampa Bay Times.Crown is an award winning team
in the constantly changing automotive space and a growing company.
We are proud of our company and team!
Keywords: Crown Automotive, St. Petersburg , Service Advisor, Other , Saint Petersburg, Florida
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