Patient Access Representative
Company: Women's Care
Location: Saint Petersburg
Posted on: May 18, 2023
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Job Description:
JOB SUMMARY: Provides professional clerical support following
established standards and practices. Greets patients and visitors,
performs check-in/check-out, schedules appointments, obtains
patient information and records it in electronic medical record
application, answers non-medical inquiries. Refers matters outside
their scope of duties to the, Clerical Supervisor or Unit
Administrator.JOB RESPONSIBILITIES:Welcomes patients to the
facility; serves as primary point of contact for patients and
visitors.Comforts patients by answering preliminary non-medical
questions, anticipating their anxieties and maintaining the
reception area.Schedule appointments in person or by phone.Perform
patient check-in/check-out procedures.Collect co-pays when
applicable.Act as liaison between clinical staff and
patients.Verify patient benefitsRepresents clinic in a professional
manner. Treats all customers, internal and external, in a courteous
and cooperative manner.Performs other duties as assigned. Attends
required meetings and participates in team activities and
professional development activities.QUALIFICATIONS: High school
diploma or equivalent. Minimum one year clerical experience in a
medical office environment. Ability to multi-task in a stressful
deadline-oriented environment. Ability to communicate with
coworkers, providers and patients in an effective manner. Ability
to use a computer and enter data in electronic medical record
system.Women's Care, founded in 1998, is a leading women's
healthcare group in the United States, dedicated to providing the
highest quality of care for women through their reproductive years
and beyond. With 110 locations and over 400 OB/GYNs and specialists
across the country, Women's Care provides comprehensive patient
care in obstetrics, gynecology, gynecologic oncology,
urogynecology, gynecologic pathology, breast surgery, genetic
counseling, maternal fetal medicine, laboratory services, and
fertility.Women's Care has grown tremendously through the years and
expects to accelerate its growth with plans to expand rapidly into
new markets across the U.S. With the commitment of our employees,
we remain true to our mission of 'Improving the Health of Women
Every Day.' At Women's Care, we CARE about our patients, and we
stand by our values. Compassion & Empathy: Treating patients like
valued friends and family Accountability: Taking responsibility for
our actions and behaviors Respect: Acting respectfully in every
interaction Excellence & Quality: Providing the safest, highest
quality of careWe are looking to grow our team with equally
value-driven professionals who are passionate about using their
skills to further our mission. We value our employees just as we
value our patients, and we prioritize advantages like work-life
balance, employee engagement, and other incentives to help you be
your best. Now is a great time to join our team!
Keywords: Women's Care, St. Petersburg , Patient Access Representative, Other , Saint Petersburg, Florida
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