Telecom Operator PRN

Company: HCA
Location: Saint Petersburg
Posted on: June 23, 2022

Job Description:

At HCA Healthcare, we are all caregivers. Your ability to make a difference with our patients is at the foundation of all that we do. For over 50 years, HCA has been committed to our patients and to our employees. If you are interested in joining a team where patient focus is number one, apply now! Founded in 1976, Northside Hospital is a 288-bed facilitylocated in the heart of South Pinellas County, Florida. Northside is part of the HCA West FloridaDivision of Hospitals, a comprehensive network of hospitals, outpatient surgeryand diagnostic imaging facilities, and a complete continuum of specializedhealthcare programs that meet the healthcare needs of residents and businessesin West and Central Florida communities.

HCA is dedicated to the growth and development of ourcolleagues. We will provide you the tools and resources you need to succeed inour organization. We are currently looking for an ambitious Transporter to helpus reach our goals. Unlock your potential here!

We offer you an excellent total compensation package,including competitive salary, excellent benefit package and growthopportunities. We believe in our team and your ability to do excellent workwith us. Your benefits include 401k, PTO medical, dental, flex spending, life,disability, tuition reimbursement, employee discount program and an employeestock purchase program. We would love to talk to you about this fantasticopportunity.

The PBX Operator/Telecomm Operator responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.

* Answers multiple incoming telephone lines.
* Obtains necessary information and transfers calls to correct extensions.
* Provides information to callers as appropriate.
* Performs overhead paging.
* Monitors all alarms located in PBX and notifies appropriate personnel as required.
* Responds quickly and accurately to disaster and emergency situations as required, remaining calm.
* Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc.
* Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.
* Assist with maintaining cleanliness, safety and security of the PBX area.
* Maintains confidentiality, security and integrity of patient and organizational data.
* Ensures release of information is consistent with all privacy policies.
* Orients and mentors new staff members.
* Experience in customer service position.
* Previous PBX experience is desirable.
* Ability to fluently speak and understand English.
* Previous experience in hospital setting preferred.
* Ability to perform calmly, competently and quickly in emergency situations.
* Customer service abilities.
* Ability to perform work that requires frequent standing, bending, reaching and some lifting.



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Keywords: HCA, St. Petersburg , Telecom Operator PRN, Other , Saint Petersburg, Florida