Student Accounts Specialist - Tampa Campus

Company: HCA
Location: Saint Petersburg
Posted on: May 13, 2022

Job Description:

SHIFT: No Weekends

SCHEDULE: Full-time

Introduction

Galen College of Nursing is a vibrant and growing, single-purpose nursing college focused on expanding access to quality nursing education. Our culture is at the forefront of everything we do. Galen's fundamental goals are to be the best place for nursing education and the best place to work and one cannot be true without the other.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:

* Tuition Reimbursement/Assistance Programs
* Paid Personal Leave
* 401k (100% annual match - 3%-9% of pay based on years of service)
* Identity Theft Protection discounts
* Auto, Home, and Life Insurance options
* Adoption Assistance
* Employee Stock Purchase Program (ESPP)
* Mental Health Coverage
* Annual Merit Increases
* Bonus Opportunities

Learn more about Employee Benefits

As you consider joining Galen, please carefully consider how you will model the culture we embrace and look to sustain. A culture where good ideas can come from anywhere and transparency is vital. Respect, accountability and integrity are non-negotiables, and commitment is created and sustained through the development of all employees. We care about each other and our students. We look for ways to exceed expectations and we are always looking for ways to improve and grow, while delivering the promise of extraordinary nursing education, matched only by a commitment to our students' success. If you feel our culture aligns with your strength of experience, attitude and authentic desire to work with great people to help changes lives, we'd love to talk!

Student Accounts Specialist Position Overview

Galen College is looking for a Student Accounts Specialist to provide assistance to students in the collection and distribution of cash and agency funds for active students. The Specialist will work with the campus Bursar and Financial Aid department, as well as Main Campus Accounting to ensure student accounts are current and accurate.

Responsibilities:

* Accept payments.
* Meet with walk-in students to help prioritize student appointments, needs, and questions for timely resolution.
* Set up and adjust payment plans.
* Engage in cash collections for incoming, current, and graduating students.
* Thoroughly document contact with students in CV.
* Review scheduled stipends for accuracy and distribute student checks.
* Work with financial aid in document collection and setting funding picture for students.
* Assist financial aid team with obtaining items needed for packaging/repackaging.
* Assist in process of agency billing.
* Run reports in Colleague to monitor and improve cash collections, timely billing and invoicing.
* Run reports in Colleague to monitor and resolve repackaging needs for current students.
* All other duties as assigned.
* Accept payments.
* Meet with walk-in students to help prioritize student appointments, needs, and questions for timely resolution.
* Set up and adjust payment plans.
* Engage in cash collections for incoming, current, and graduating students.
* Thoroughly document contact with students in CV.
* Review scheduled stipends for accuracy and distribute student checks.
* Work with financial aid in document collection and setting funding picture for students.
* Assist financial aid team with obtaining items needed for packaging/repackaging.
* Assist in process of agency billing.
* Run reports in Colleague to monitor and improve cash collections, timely billing and invoicing.
* Run reports in Colleague to monitor and resolve repackaging needs for current students.
* All other duties as assigned.

Qualifications

Education: Degree preferred; experience in lieu of education will be considered.

Experience: Experience in working with financial aid, customer accounts and/or customer service preferred, as well as experience using Microsoft systems such as Word and Excel. Ability to effectively communicate with a wide variety of people.

Special Qualifications: Position requires great attention to detail, time management skills, and willingness to be a team player. Ability to document all communications with students in Colleague. Must have enough knowledge to be able to determine what documents are needed and be able to assist with their completion. The candidate must have the ability to enroll in and be granted access to all Department of Education websites, including but not limited to NSLDS, COD, CPS, etc.

Only candidates with no history of prior student loan default will be considered.

Physical/Mental Demands & Work Environment: Must be able to sit at a computer desk for eight hours each day.

Degree of Supervision: Minimal

Galen College Values:

Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential.

Character: I act with integrity and compassion in all I do.

Accountability: I own my role and accept responsibility for my actions.

Respect: I value every person as an individual with unique contributions worthy of consideration.

Excellence: I commit myself to the highest level of quality in everything I do.

At Galen College of Nursing, we offer a unique educational experience we call Pure Nursing. With a focus on nursing education, our knowledgeable and caring faculty and staff take personal interest in helping our students achieve their goals. Galen is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award Associate, Baccalaureate, and Master's Degrees. Our baccalaureate degree in nursing program is accredited by the Commission on Collegiate Nursing Education (CCNE), and the associate and master's degree in nursing programs are accredited by the Accreditation Commission for Education in Nursing (ACEN). For complete information related to Galen's accreditation status, please visit our website.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

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Keywords: HCA, St. Petersburg , Student Accounts Specialist - Tampa Campus, Other , Saint Petersburg, Florida