Client Support Representative - Direct Hire

Company: RemX Specialty Staffing CCS
Location: Saint Petersburg
Posted on: May 8, 2022

Job Description:

Job Description RemX is hiring for a globally recognized provider of human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses seeking Client Support Specialist Pay rate: $24.23 per hour Schedule: Between 8:00am-6:00pm - Monday - Friday Responsibilities: Delivers quality service to clients via phone, email, chat, and other avenues Follows up on outstanding items to issue completion in compliance with established Service Level Agreements Develops and maintains an intermediate working knowledge of one or more products, as well as industry policies and procedures Identifies opportunities for process improvement and works with leaders to implement Demonstrates intermediate skill level with systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS Documents all interactions Serves as a mentor for less experienced teammates Performs data input, maintaining strong prioritization and organization Experience: Previous experience in the following industries: Troubleshooting products: iPhones, iPads, mobile apps, and/or other wireless devices Tech support for cable/internet Tech support for security systems Good job stability Strong verbal skills Ability to prioritize and multitask Positive and professional demeanor Company Description About RemX- The professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Keywords: RemX Specialty Staffing CCS, St. Petersburg , Client Support Representative - Direct Hire, Other , Saint Petersburg, Florida