Patient Relations (Front Desk)

Company: Woman's Care USA
Location: Saint Petersburg
Posted on: January 10, 2022

Job Description:

Overview:
Provides professional clerical support following established standards and practices. Greets patients and visitors, performs check-in/check-out, schedules appointments, obtains patient information and records it in electronic medical record application, answers non-medical inquiries. Refers matters outside their scope of duties to the, Clerical Supervisor or Unit Administrator.

Responsibilities:
Welcomes patients to the facility; serves as primary point of contact for patients and visitors.Comforts patients by answering preliminary non-medical questions, anticipating their anxieties and maintaining the reception area.Schedule appointments in person or by phone.Perform patient check-in/check-out procedures.Collect co-pays when applicable.Act as liaison between clinical staff and patients.Verify patient benefitsRepresents clinic in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner.Performs other duties as assigned. Attends required meetings and participates in team activities and professional development activities.

Qualifications:
QUALIFICATIONS:High school diploma or equivalent.Minimum one year clerical experience in a medical office environment.Ability to multi-task in a stressful deadline-oriented environment.Ability to communicate with coworkers, providers and patients in an effective manner.Ability to use a computer and enter data in electronic medical record system.PREFERRED QUALIFICATIONS:OB/GYN experience a plus eCW electronic medical record experience a plus

Keywords: Woman's Care USA, St. Petersburg , Patient Relations (Front Desk), Other , Saint Petersburg, Florida