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Insurance Service Agent- Inbound

Company: Progressive
Location: Saint Petersburg
Posted on: June 8, 2021

Job Description:

On our Home & Property inbound call center team, you'll build strong relationships with our customers over the phone. There's no cold calling involved! Working from the comfort of your home, you'll be provided Progressive office equipment and training to learn the nuts and bolts of insurance.

Job opportunities

  • Service Agents take calls from current and new customers to solve problems, underwrite and make policy changes, and cross-sell products

Must-have qualifications

  • Two years of post-secondary education or higher
  • In lieu of the above, two years of relevant work experience
  • Property & Casualty license; if not already licensed, license will need to be obtained during training (must remain compliant with licensing requirements)


Training- Monday- Friday 9am- 6:00pm EST

Permanent- Monday- Friday 11:00am- 8:00pm EST

Preferred Skills

  • Bilingual- Spanish


  • $17.50- $18.50/hr
  • Gainshare bonus up to 16% of your eligible earnings based on company performance


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
  • Onsite gym & healthcare at large locations

Equal Opportunity Employer


Keywords: Progressive, St. Petersburg , Insurance Service Agent- Inbound, Other , Saint Petersburg, Florida

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