Job Title: Medical Assistant
Reports To: Team Lead / Office Manager
FLSA Status: Non-Exempt
Summary: Responsible for preparing patients for examination by
performing preliminary vitals and reporting patient history
summary. Assists provider in set up for minor medical
Duties and Responsibilities including but not limited to:
- Ensures that all recent consults, labs and diagnostic tests are
in the chart prior to the provider seeing the patient.
- Ensures that each exam room has adequate supplies to complete
all necessary procedures, and keeps all exam rooms and back office
areas neat and clean.
- Escorts patient to the exam room and notifies the provider that
the patient is ready.
- Interviews the patient to obtain information related to why the
patient is here, obtains vital signs, weight, and height. Records
- Prepare and administer medications as directed by a
- Collects blood, tissue or other lab specimens, logs the
specimens, and prepares them for testing. Ensures that patient
information and all required code sets are present for proper
billing of tests.
- Explain treatment procedures, medications, diets and physicians
instructions to patients and obtain consents and/or ABN as
- Assists physicians in examinations and/or treatment of
patients. (handing them instruments and materials or performing
such tasks as giving injections or removing sutures) Performs other
tasks as assigned.
- Employee is able to perform procedures such as EKGs, Spirometry
testing, Ear Lavages, Holter Monitors. Demonstrates proper usage of
- Verify all requests for drug refills and provide prescription
information to pharmacies.
- Clean and sterilize instruments and dispose of contaminated
supplies. Remaining compliant with OSHA and the Health Department
standards as per company manuals.
- Change dressings on wounds as treatment by provider.
- Contact medical facilities or ancillary departments to schedule
patients for tests or admission as ordered by the provider.
- Inventory and order medical, lab, or office supplies and
equipment on a monthly basis. Follows office policy and procedure
regarding disposal of expired supplies, meds, etc...
- Completes all other assignments as assigned including but not
limited to call backs, diagnostic results, lab duties, filing and
pulling charts, etc.
- Customer Service Greets all pts with a smile, listens intently
and responds politely in a timely manner. Ensures pts needs are met
at all times and treats everyone with respect.
- Work amicably with others.
- Other duties and responsibilities as required.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
High school diploma or general education degree (GED); or two to
four years related experience and/or training; or equivalent
combination of education and experience.
Certificates and Licenses:
MA Certificate or CNA Designation or higher (EMT, RN, LPN)
CPR/First Aid Certification
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Knowledge of the structure of the English language including the
meaning and spelling of words, rules of composition, and grammar
are imperative for the accurate documentation/recording of
information. Must have knowledge of medical terminology and be able
to follow patient care procedures.
Customer and Personal Service:
Knowledge of principles and processes for providing customer and
personal services. This includes customer needs assessment, meeting
quality standards for services, and evaluation of customer
satisfaction. Will be involved with resolving conflicts and
negotiating with others.
Ability to calculate.
Ability to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several concrete variables in
standardized situations. Must be alerted to plan, organize, and
prioritize work as well as have the ability to monitor processes,
materials, or surroundings.
To perform this job successfully, an individual should have
knowledge of Microsoft Office and the patient database.