Financial Call Center Specialist
Company: The CSI Companies
Location: Saint Petersburg
Posted on: January 14, 2021
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Job Description:
The CSI Companies is seeking a REMOTE Service Account
Manager--for a client of ours located in St. Petersburg, FL. This
would be a temporary contract expected to last at least 3-6
months--for a large credit union service organization. The CSI
Companies understands that an attractive benefits package is
important for recruiting above-average candidates. While on
contract, we offer a benefits package that includes weekly pay,
direct deposit, multiple healthcare plans (Vision, Dental,
Disability options, Holiday Pay, & Paid Time Off) if
eligible.Schedule: Mon-Fri, normal business hoursCompensation:
$15-18/hr based on experience Location: St. Pete, FL, however,
while offices are closed this will be fully remoteContract for 3-6
monthsSeeking a Product Support Specialist for a project
opportunity with a large company in the Financial Technology
sector, serving over 1,500 credit unions nationwide!BASIC
FUNCTIONUnder minimal supervision, this position will serve as the
main operational point of contact for support and escalations of
day to day operations for one of the following LOBs including:
Credit, Debit, Total Member Care or eCommerce and related products
for credit unions. The incumbent will provide Level I and II
support for products, services and applications related to these
platforms.Skills/Experience* Associate's degree or equivalent
experience* Strong customer service skills* Taking incoming
customer calls in a call center environment* Basic troubleshooting
(not necessarily IT) and functional product knowledge* Experience
focused on credit cards/services/systems is a plus* Input customer
information and assign ticketsBenefits available! (Healthcare,
Dental, Vision, 401k, Short/Longterm Disability, PTO, Life)
Keywords: The CSI Companies, St. Petersburg , Financial Call Center Specialist, Other , Saint Petersburg, Florida
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here to apply!
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