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Implementation Specialist

Company: Interactive Resources LLC
Location: Saint Petersburg
Posted on: January 17, 2020

Job Description:

This is a ground floor opportunity to join our team to deliver our products to our customers. The candidate must be comfortable working in a fast-paced environment and enjoy learning to wear many hats. In this position, you will provide product knowledge to assist the consumers in getting familiar with our products. You will work directly with these consumers to discover their business and technical requirements and create solutions for deploying our products. You will be the point of contact throughout the conversion process and you will be responsible for addressing and rectifying any concerns or issues the company may have with their new product. Educate customers on our features and functions of our products. Solicit and document customer requirements for our product through understanding customer use cases, applications, security environments and data flows. Perform customer demos, both generic and customized. Work with customers schedule audits and information sessions. Provide first line support during beta testing and pilots Maintain contact with customer to address business and technical concerns pre-pilot, during the pilot and then during transition to post contract support team.

Keywords: Interactive Resources LLC, St. Petersburg , Implementation Specialist, Other , Saint Petersburg, Florida

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