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Field Service Technician

Company: Signode Industrial Group
Location: Orlando
Posted on: June 26, 2019

Job Description:

Our client, a leading producer of strapping, stretch wrapping and packaging systems, is seeking a skilled Field Service Technician to install, repair and provide service to packaging machinery in food and beverage producers, building materials, corrugated plants, steel mills, steel processors and general industry. The primary customer base will be in the Orlando area but may include travel to other locations if needed to help cover service demands. The duties will include managing your own field service schedule along with assisting other technicians with equipment installs and issues.Duties And ResponsibilitiesResolve customer complaints and cooperate with in plant personnelExamine equipment and determine needed services, or repairs.Provide customer training on proper use of equipment.Accurately evaluate both mechanical and electrical problems and implement the needed repairs.Manage schedules and assignments for work activities, based on customer needs, work priority, calls from our customer service center and available resources.Examine equipment, analyze inspection reports and consult with customers to locate and diagnose malfunctions.Maintain, repair, and overhaul machinery as neededConnect to and change PLC code provided by engineering for Allen Bradley, ControlLogix, SLC's and Siemens.Disassemble defective machines for repair at the customer location, using hand tools.Work closely with Engineering to report specific machine issues and implement any changes that Engineering requests.Diagnose failures of industrial equipment components using test meters and hand toolsRequisition and manage materials and supplies, such as tools, replacement parts and maintain and control inventoryInspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements for functionality and safetyIdentify and present opportunities for additional support of company products and services to the customerCompute estimates and actual costs of factors such as materials, labor, or outside contractorsCommute in company vehicle and at times long distances.Why should you join our team?Skill development opportunity to service, maintain, and sell the top packaging equipment in the industry!Flexibility! Manage your own schedule, customer base and parts inventory!Support! The following resources will be provided to you to ensure you have everything you need to provide quality work and service.Continuous on the job training and mentorshipCompany car, mileage and car insuranceCorporate expense accountCompany laptop and cell phoneAll required Personal Safety EquipmentAll supporting inventory for equipment maintenanceSkill RequirementsA strong working knowledge in the mechanical and electrical fieldKnowledge of PLC programming, hydraulic and pneumatic technologySolid written and verbal communication skillsAbility to effectively use and read measuring instruments, such as multi-meter, amp meter, micrometers and calipersAbility to establish effective rapport with all levels of employees and customersAbility to take initiative and organize your own work independentlyThe drive to build your own territory for profitabilityCompetent customer services skills, with the ability to analyze the root cause and find permanent solutions to issuesAbility to engage in extensive customer interactionWilling and able to travel, occasional overnight travel may be required.Solid computer skills (MS Office Applications and Windows-based programs)Ability to read electrical wiring diagrams and electronic schematics is not required but strongly desiredExperience And EducationMinimum 3 years of field or industrial maintenance experienceHigh school diplomaA valid driver's license and your own general hand toolsAs a $2.4 billion dollar global company that's an industry leader, we offer opportunities that take you places. We are headquartered in Glenview, Illinois and have nearly 7,000 employees and 88 manufacturing facilities across six continents.From operations and manufacturing experts to sales and marketing pros, we always are on the lookout for top talent.What's more, our business of industrial bulk packaging exists to help other companies do business. Any company that packs and transports goods via commercial trucks, railcars, ships or airfreight knows our brands.Our company's heritage goes back more than 100 years. Our products are sold around the world in developed and emerging markets under well-known and trusted brand names, including Signode, Strapex, Orgapack, Angleboard, Fleetwood and Mima Systems.Our Employees Work With These Core Values In MindIntegrity - All suppliers and customers are treated with honesty and transparency.Respect - Our diverse work force across many countries represents many different cultures, languages and experiences. Our employees embrace the richness of those differences.Trust - We trust that our colleagues operate with professional standards and the best interest of the company at all times.Shared Risk - We work as a team, sharing responsibility for outcomes of decisions, including those that require taking risks and encouraging new ideas.Simplicity - We encourage employees to stay focused on the essential core of any business opportunity, challenge or issue.Comprehensive BenefitsAlong with many opportunities for career growth, Signode Industrial Group provides a comprehensive benefits package. Specific benefits vary worldwide and are based on regional needs, but below are some common features of the U.S. benefit program.Medical and dental benefits401(k) retirement savings programPaid vacation and holidaysLife InsuranceEducational assistanceEmployee assistance programSignode Industrial Group is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Keywords: Signode Industrial Group, St. Petersburg , Field Service Technician, IT / Software / Systems , Orlando, Florida

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