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ServiceNow Application Developer

Company: Revolution Technologies
Location: Saint Petersburg
Posted on: January 14, 2019

Job Description:

THIS IS A W-2 ROLE -- NO C2C CANDIDATES. NO REMOTE WORK PERMITTED.**There is potential for this position to convert to full-time employment depending on the worker's performance and attendance. If your candidate is selected for the assignment, they must be authorized to work within the United States.**Reason: Many process efficiency enhancements are on the ServiceNow team's backlog supporting ITSM and ITOM modules within the ServiceNow platform. This contractor will be focusing on those initiatives. Our ServiceNow Administrator/Developer works closely with business units to analyze and document business processes and requirements and to implement changes to supported applications as needed. ServiceNow modules in use include: Incident, Problem, Change, CMDB, Discovery, Service Mapping, Release, Procurement, Knowledge, Service Catalog, Asset Management, Security Incident Response, Vulnerability, Orchestration, Performance Analytics as well as several custom integrations. Client is considered the "gold standard" according to ServiceNow when it comes to the CMDB implementation and processes. We are active in the ServiceNow community and send our analysts to the ServiceNow User Group meetings and technical forums several times a year. RESPONSIBILITIES

  • Creates and modifies policies, templates and other business-related information in complex applications.
  • Analyzes and tests proposed changes to business-related application information.
  • Resolves data issues causing problems within applications.
  • Troubleshoots, researches, and analyzes application related issues and questions.
  • Assists in identifying requirements for testing, may develop test plans and scripts, assists in coordinating testing, and documents test results.
  • May determine appropriate actions in emergency situations to ensure data is secure and available for use as soon as possible.
  • Performs post-deployment validation for complex applications.
  • Consults with business unit to identify, analyze, refine and document business requirements.
  • Provides training and may lead the work of others.
  • Works closely with application administrator to understand impact of work.
  • Serves as a liaison among development teams, application services, and the business, including functioning as a subject matter expert (SME).
  • Consults with vendors on technical aspects of assigned applications.Required Skills:
    • Creates and modifies forms, business rules and other business-related information in the ServiceNow platform.
    • Analyzes and tests proposed changes to business-related application information in ServiceNow.
    • Resolves data issues causing problems within the platform.
    • Troubleshoots, researches, and analyzes application related issues and questions.
    • Assists in identifying requirements for testing, may develop test plans and scripts, assists in coordinating testing, and documents test results.
    • May determine appropriate actions in emergency situations to ensure data is secure and available for use as soon as possible.
    • Performs post-deployment validation for complex applications.
    • Consults with business unit to identify, analyze, refine and document business requirements.
    • Provides training and may lead the work of others.
    • Serves as a liaison among development teams, application services, and the business, including functioning as a subject matter expert (SME).
    • Consults with vendors on technical aspects of assigned applications. - provided by Dice ServiceNow and develop and admin and document business requirements and resolve data issues and troubleshoot application-related issues

      Keywords: Revolution Technologies, St. Petersburg , ServiceNow Application Developer, IT / Software / Systems , Saint Petersburg, Florida

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