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Application Support Engineer - Java PHP

Company: GlobalLogic, Inc.
Location: Saint Petersburg
Posted on: December 7, 2018

Job Description:

Location: St. Petersburg, FLRole / Responsibilities Leading and mentoring Application Support TeamL2 and L3 production support (defect correction and monitoring, incident management etc. )Execution of service requests and delivery of minor enhancementsRe-active and pro-active problem managementSLA Management and Adherence to defined SLAs, Status Reporting, Conducting timely RCAs, Escalation Management, Application Monitoring and Incident PriortisationRequired Bachelor's Degree in Computer Engineering or related discipline. Good knowledge of Java / PHP Minimum of 7-8 years' experience in an Applications Support function, including a minimum of 3 years in an application support lead role.Ability to Work Independently and in a Team-Based EnvironmentAble and willing to work in a 24x7 on-call support environmentAbility to complete planned daily activities and communicate status effectively - provided by Dice Application Support, Java, PHP

Keywords: GlobalLogic, Inc., St. Petersburg , Application Support Engineer - Java PHP, IT / Software / Systems , Saint Petersburg, Florida

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