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Program Manager

Company: Noblesoft Solutions Inc.
Location: Saint Petersburg
Posted on: March 27, 2020

Job Description:

Duties Under general supervision, uses specialized knowledge and skills obtained through education, experience, andor specialized training to serve as a lead on our technology product governance technology lifecycle management team. The position will be working closely with the ServiceNow Configuration Management Database (CMDB), ServiceNow Application Portfolio Management (APM), software development teams, system administration teams, product managers, and project managers, and will require a fundamental understanding of application architecture. Extensive contact with internal teams is required to identify, research, and coordinate activities for end-of-life projects as well as standing up a governance model for the introduction of new technologies to our environment. Essential Duties and Responsibilities - Manages ongoing technology platform upgrades to stay ahead of vendor end-of-life end-of-support timelines - Coordinates inventory gathering for technology platforms applications middleware across the environment - Works with technology product owners to prioritize and develop roadmaps for future end-of-life end-of-support initiatives - Gathers guidance papers from technical product managers to be utilized by application teams in the upgrade process - Provides ongoing reporting on current environment inventories and upgrade statuses - Works with stakeholders to develop and implement a governance model for new product new technology introductions - Provides training and may lead the work of others, as required - Performs other duties and responsibilities as assignedSkills Knowledge of - Enterprise application architecture - Application technical product lifecycle management - Application server, web server, database server, middleware and other technologies - Software development frameworks and libraries - IT Infrastructure, including virtualization technologies, networking, storage, etc. - Concepts of risk management, issue tracking, change management and requirements gathering - ServiceNow knowledge is highly preferred - specifically experience with Application Portfolio Management (APM), Configuration Management Database (CMDB), and Software Asset Management (SAM) Skill in - Business Analysis Business Intelligence tools - Planning, organizing, influencing, negotiating, and collaborating - Preparing various reports, summaries, surveys and written recommendations - Delivering presentations to groups - Developing, preparing, presenting, and maintaining project plans - Managing projects, using established project management methodologies - Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Access) - Operating standard office equipment and using required software applications Ability to - Incorporate needs, wants and goals from different business unit perspectives into project specifications - Attend to detail while maintaining a big picture orientation - Solve complex problems and model the business and financial impact of proposed scenarios - Ensure that all project activities have a focus on quality and adhere to any identified best practices - Perceive information, linkages and trends to apply this knowledge to assignments - Resolve complex analytical challenges, independently analyze information, and make recommendations based on analysis - Use collaborative skills to accomplish work as a team - Prioritize and manage multiple projects simultaneously in a fast-paced, dynamically changing work environment - Interpret and apply policies in order to identify and recommend changes - Partner with other functional areas to accomplish objectives - Establish and maintain effective working relationships at all levels of the organization - Incite enthusiasm and influence, motivate and persuade other to achieve desired outcomes without organizational authority This is a Program Manager (Product Manager) level role, not a traditional IT Project Manager who is a "task master". Need data analysis skills, the data is pulled from ServiceNow, so SNOW envionment experience is a value add. Need to understand the different products throughout the product lifecyles. Need IT framiliarity and will be a PM liason for the Product owners. Position is for straight contract only at this time, work needs to be performed onsite at RJF in St. Pete. Strongly prefer local area candidates who can interview in person

Keywords: Noblesoft Solutions Inc., St. Petersburg , Program Manager, IT / Software / Systems , Saint Petersburg, Florida

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