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Customer Service

Company: CORESTAFF Services
Location: Saint Petersburg
Posted on: November 10, 2018

Job Description:

Corestaff Services is looking for a seasoned and professional Customer Service Specialist for one of our premier clients in the St. Petersburg, FL area. Apply now for immediate consideration!

Description:
Develops basic knowledge of CIS system and specific revenue services processes.
Resolves pre-bill and post-bill exception/problems that prevent accounts from billing.
Monitors a daily report and resolves issues to ensure accounts are billing.
May interact with customers and meter installation vendors; give information in response to inquiries about smart meter deployment.
Occasionally receives and processes orders for unsafe conditions, revenue assurance, disconnects and reconnects.
Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
Talks with internal/external customers by phone or in person to ensure the best service possible. Occasionally consults with meter vendor installation vendors to obtain information and assist in meter exchange process
Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

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Keywords: CORESTAFF Services, St. Petersburg , Customer Service, Hospitality & Tourism , Saint Petersburg, Florida

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