Host/Hostess
Company: Miller's Ale House
Location: Saint Petersburg
Posted on: May 16, 2023
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Job Description:
You being you makes us uniquely us! Almost always, you're the
first person guests meet when they come to Miller's Ale House. You
make sure their experience starts perfect by setting the tone from
the moment the door opens. So what does it take to work with us?We
expect you to be you! Throw in integrity, a relentless drive for
excellence and a commitment to always doing what's right, and
you've got our interest. What we offer:40% dining
privilegeFast-paced, fun environmentOpen-door communicationAbility
to advance your career Health BenefitsArrives to work on time as
scheduled in full uniformHolds the door for incoming and departing
Guests Greets and welcomes all Guests, job applicants and vendors
in a warm and friendly mannerSeats Guests at tables in the
restaurant or patio. Rotates seating with different servers to
ensure even workloads for Servers, as well as ensure prompt service
When seating Guests, advises them of the server's name and daily
specialsProvides Guests with silverware and menusAssists servers in
bussing dishes, sanitizing, and resetting tablesWorks directly with
other Front of house Team Members to ensure that all Guest requests
are fulfilled in a timely mannerIf the restaurant is on a wait,
provides accurate wait times to Guests and recommends waiting area
options (seating at the bar)Answers incoming restaurant calls in a
friendly, professional mannerEnsures that restrooms are kept clean
and stockedMaintains a neat and organized work area, as well as
"Blackboard Specials" boardEnsures proper sanitation of work areas,
including sweeping and mopping as neededCompletes opening and
closing side workCommunicates with fellow Team Members and
Management to keep one another informedNotifies Management
immediately of any potential issue with Guests, Team Members,
and/or long wait timesWorks and assists "To Go" station when
assigned by ManagementSAFETY & SANITATIONWashes hands every 30
minutes throughout the shiftMaintains clean and sanitized work
areasWorks with Team Members to ensure that safety and sanitation
protocol is being executed to company standardTEAMWORK, SKILLS AND
EDUCATIONSupports other Front of House functions as needed,
ensuring that everything within the 4 walls of the restaurant is
every Team Member's responsibilityPositively communicates with
other Team Members and Management to keep one another
informedProvides exceptional service throughout the entire
shiftPossesses strong communication skills and the ability to work
alone as well as with a teamAbility to multitask and work in a
fast-paced environmentAbility to work with numbers and handle
cashBasic reading and handwriting skills with ability to operate
the restaurant point-of-sale softwareMust be a minimum of 18 years
of age unless otherwise dictated by state lawSets up Team Members
for success at shift change by ensuring side work and stations are
properly stockedPHYSICAL DEMANDSThe Host/Hostess is expected to be
able to perform the job functions with reasonable accommodation.
Physical demands include: Remains standing and walking for extended
periods of timeReaching, bending, squatting, and lifting, up to 20
lbs., for short distancesAbility to work with varying noise
levelsFrequent communication with Managers, Team Members and
Guests. Must be able to exchange accurate information in these
situations.
Keywords: Miller's Ale House, St. Petersburg , Host/Hostess, Hospitality & Tourism , Saint Petersburg, Florida
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