Manager III (4342)

Company: Lutheran Services Florida
Location: Fort Myers
Posted on: February 4, 2026

Job Description:

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Manager III who wants to make an impact in the lives of others. Purpose and Impact: The Manager III is responsible for the general day-to-day operations of Refugee Services in the assigned location, including overall management of the programmatic, administrative, financial, and operational systems related to the provision of care and services of the program. Essential Functions: Monitors the daily operation of assigned program functions. Supervises all assigned programs. Assures assigned programs meet or exceed all licensing, quality assurance, and fiscal requirements promulgated by LSF, Florida Department of Children & Families (DCF), Department of Health (DOH), Council on Accreditation and other such agencies. Ensures adequate staffing in assigned program areas. Responsible for recruiting, hiring, training, and supervising staff. Conducts employee performance evaluations in accordance with the Agency’s talent management plan. Prepares improvement plans, corrective action plans, and warning reports for employees when they fail to comply with LSF policy and procedures, Bureau of Population and Migration (PRM), Office of Refugee Resettlement (ORR), and DCF – Refugee Services rules, regulations, and goals. Develops and/or administers program budget, revisions, and amendments. Reviews monthly financials and prepares corrective action, when needed. Attends recommended meetings or conferences. Monitors case files monthly and goals for each employee to assure compliance with contract requirements. Ensures that all job placements and follow-ups are completed on time and submitted for data entry. Ensures that files are properly documented before closure. Reports regularly to the Program Director all aspects of employee performance/development. Interpret data, analyze results from information tracking systems to provide ongoing reports Identify, analyze, and interpret trends or patterns. Filter and “clean” data by reviewing reports and performance indicators to locate and correct problems. Submit program reports on a timely basis that reflect statistical information and activity of the programs. Reviews, approves and signs staff timesheets, expense reports, DPVs, PTOs, vacation schedules, and forwards to Director for final approval (if applicable). Work in conjunction with State and local Human Service Agencies. Assists the Program Director in writing grants/proposals, outreach, and community development tasks and other special projects Conducts outreach, community networking, and development including making presentations to community agencies. In the absence of the PD functions in that capacity. Perform other duties as assigned. Physical Requirements: Must be adaptable to irregular hours, be flexible to rotate on-call as needed, and be able to travel as required. Bending, stooping, and lifting a minimum of 15-25 lbs. required to complete daily tasks Education: Bachelor’s Degree from an accredited College or University is required. Experience: 5 years’ work experience in related field (refugee services, migrant service, child welfare administration, child protective services; and 2 years of leadership experience in program management. Other: Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs. Skills: Considerable knowledge of supervising staff. Considerable knowledge of developmentally appropriate practices. Considerable knowledge of refugee and immigration issues, pouplations, relevant systems of care, and services. Skill in coordinating and selecting appropriate activities for staff and clients. Skill in making presentations to groups. Ability to plan, organize and conduct different programs. Ability to oversee the work of subordinate staff. Ability to collect, organize and evaluate data and develop logical conclusions. Ability to communicate effectively, both orally and in writing. Ability to prepare and maintain work related reports and files. Ability to handle confidential information. Ability to use a computer and related software. Ability to follow established procedures. Ability to implement safety procedures. Ability to work effectively with others. Ability to safely operate a motor vehicle. Bilingual English/Spanish is required Principal Accountabilities: Reports to Program Director Team player with co-workers Accurate, complete and timely submission of required financial reports, forecasts, proposals, budgets and analysis Cost effective program operation Adherence to agency policies and managements Effective staff management and leadership Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including: Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Keywords: Lutheran Services Florida, St. Petersburg , Manager III (4342), Healthcare , Fort Myers, Florida