Clinical Assistant Supervisor - URGENT!!! 23/hr

Company: Suncoast Drivers
Location: Saint Petersburg
Posted on: August 8, 2022

Job Description:

Job DescriptionPosition Summary: To provide guidance and managerial leadership to departmental staff in their daily job functions. Ensures that daily functions of the Medical Assistants are completed on time and all patients are provided excellent customer service.Key Responsibilities:1. Provides leadership and guidance to all the Medical Assistants ensuring they are accessible to their team.2. Reviews the training material and processes with the Clinic Leads to ensure all Medical Assistants are well-trained, understand the purpose of their position and how it fits into the overall the organization.3. Ensures training manuals, policies and procedures, and standard operating procedures are up to date and utilized.4. Creates and provides weekly MA schedule to Clinic Operations Manager to review and approve.

• Receives Medical Assistant call outs and assigns coverage as needed.
• Acts as back up coverage to Medical Assistants if all Float staff and Clinic Leads have been utilized.
• Ensures all Physicians' MA Protocols are up to date and utilized.8. Ensures Medical Assistants run their clinics efficiently and up to Physician's standards.9. Ensures staff complies with standard corporate policies, such as clocking in, dress code, parking, and attendance.10. Ensures staff complies with all applicable compliance standards including OSHA and HIPPA standards.11. Monitors the N:(Clinical Documents) drive to ensure staff compliance and productivity for electronic chart prep.12. Monitors the Clinical Inboxes in Athena to ensure that they are sufficiently maintained and items are addressed appropriately.13. Performs inspections on traveling Mobile Lock boxes and clinic boxes in clinic zones to ensure appropriate content and comply with applicable policies and procedures14. In conjunction with the full time Clinic Leads, conducts quarterly meetings with each Provider to review MA performance standards are being met.15. Monitors workloads for all Medical Assistants, provides assistance as needed and works with Clinic Operations Manager to recommend solutions.16. Predicts departmental needs and provides full data to management for approval of additional staff, supplies, equipment, etc., as needed.17. Keeps management informed of important issues within the department.18. Keeps Medical Assistants informed of important issues in other departments and the company.19. Reviews the Monthly Clinic Lead Inspection Reports for each location and addresses any areas of concern.20. Creates a positive work environment for staff.21. Communicate effectively to Medical Assistants and management.22. Works out ways to improve departmental efficiency. Conducts regular departmental meeting with staff to go over ideas, issues, training, new data, etc.23. Conducts probationary and performance evaluations.24. Monitors departmental equipment and supplies, supply allocations or backorders and submits Financial Planning requests to replace or repair items as needed.25. Reviews and approves staff timesheets.26. Works with Clinic Operations Manager to address PTO requests, ensuring proper coverage for the clinics at all times.27. Conducts interviews of candidates, reviews applications and makes recommendations as to new staff hires.28. Works with Clinic Leads to coordinate onboarding and training of all new Medical Assistants and re-training of existing employees as needed.
• Handles all patient complaints relating to Medical AssistantsA. Logs complaints.B. Performs staff counseling, re-training and disciplinary actions if required.
• Coordinates all Physician Shadowing requests ensuring that proper authorization and consents are completed.
• Works with Clinic Operations Manager to coordinate TB skin tests on all new incoming patient facing employees
• Travels to Satellite locations to meet with Office Managers or Supervisors to ensure that all Medical Assistants are following proper protocols in cleaning/stocking their rooms, running clinics efficiently and providing excellent patient care and customer service and Clinic Leads are stocking their clinic.
• Conducts monthly Clinic Lead meetings.
• All other duties as assigned.RequirementsQualifications:Candidate must have a minimum of 5 years' experience and a Medical Assistant Diploma or Certificate, LPN or ATC. Previous Leadership or Supervisory experience a plus. Must be familiar with clinic procedures and medical terminology with knowledge of CPT and ICD10 coding. Must be organized, and a self-motivated individual. This person must have excellent verbal and written communication skills along with strong computer skills and knowledge, to include Microsoft Office products.

Keywords: Suncoast Drivers, St. Petersburg , Clinical Assistant Supervisor - URGENT!!! 23/hr, Healthcare , Saint Petersburg, Florida