Clinical Assistant Supervisor - URGENT!!! 23/hr
Company: Suncoast Drivers
Location: Saint Petersburg
Posted on: August 8, 2022
Job DescriptionPosition Summary: To provide guidance and
managerial leadership to departmental staff in their daily job
functions. Ensures that daily functions of the Medical Assistants
are completed on time and all patients are provided excellent
customer service.Key Responsibilities:1. Provides leadership and
guidance to all the Medical Assistants ensuring they are accessible
to their team.2. Reviews the training material and processes with
the Clinic Leads to ensure all Medical Assistants are well-trained,
understand the purpose of their position and how it fits into the
overall the organization.3. Ensures training manuals, policies and
procedures, and standard operating procedures are up to date and
utilized.4. Creates and provides weekly MA schedule to Clinic
Operations Manager to review and approve.
- Receives Medical Assistant call outs and assigns coverage as
- Acts as back up coverage to Medical Assistants if all Float
staff and Clinic Leads have been utilized.
- Ensures all Physicians' MA Protocols are up to date and
utilized.8. Ensures Medical Assistants run their clinics
efficiently and up to Physician's standards.9. Ensures staff
complies with standard corporate policies, such as clocking in,
dress code, parking, and attendance.10. Ensures staff complies with
all applicable compliance standards including OSHA and HIPPA
standards.11. Monitors the N:(Clinical Documents) drive to ensure
staff compliance and productivity for electronic chart prep.12.
Monitors the Clinical Inboxes in Athena to ensure that they are
sufficiently maintained and items are addressed appropriately.13.
Performs inspections on traveling Mobile Lock boxes and clinic
boxes in clinic zones to ensure appropriate content and comply with
applicable policies and procedures14. In conjunction with the full
time Clinic Leads, conducts quarterly meetings with each Provider
to review MA performance standards are being met.15. Monitors
workloads for all Medical Assistants, provides assistance as needed
and works with Clinic Operations Manager to recommend solutions.16.
Predicts departmental needs and provides full data to management
for approval of additional staff, supplies, equipment, etc., as
needed.17. Keeps management informed of important issues within the
department.18. Keeps Medical Assistants informed of important
issues in other departments and the company.19. Reviews the Monthly
Clinic Lead Inspection Reports for each location and addresses any
areas of concern.20. Creates a positive work environment for
staff.21. Communicate effectively to Medical Assistants and
management.22. Works out ways to improve departmental efficiency.
Conducts regular departmental meeting with staff to go over ideas,
issues, training, new data, etc.23. Conducts probationary and
performance evaluations.24. Monitors departmental equipment and
supplies, supply allocations or backorders and submits Financial
Planning requests to replace or repair items as needed.25. Reviews
and approves staff timesheets.26. Works with Clinic Operations
Manager to address PTO requests, ensuring proper coverage for the
clinics at all times.27. Conducts interviews of candidates, reviews
applications and makes recommendations as to new staff hires.28.
Works with Clinic Leads to coordinate onboarding and training of
all new Medical Assistants and re-training of existing employees as
- Handles all patient complaints relating to Medical AssistantsA.
Logs complaints.B. Performs staff counseling, re-training and
disciplinary actions if required.
- Coordinates all Physician Shadowing requests ensuring that
proper authorization and consents are completed.
- Works with Clinic Operations Manager to coordinate TB skin
tests on all new incoming patient facing employees
- Travels to Satellite locations to meet with Office Managers or
Supervisors to ensure that all Medical Assistants are following
proper protocols in cleaning/stocking their rooms, running clinics
efficiently and providing excellent patient care and customer
service and Clinic Leads are stocking their clinic.
- Conducts monthly Clinic Lead meetings.
- All other duties as
assigned.RequirementsQualifications:Candidate must have a minimum
of 5 years' experience and a Medical Assistant Diploma or
Certificate, LPN or ATC. Previous Leadership or Supervisory
experience a plus. Must be familiar with clinic procedures and
medical terminology with knowledge of CPT and ICD10 coding. Must be
organized, and a self-motivated individual. This person must have
excellent verbal and written communication skills along with strong
computer skills and knowledge, to include Microsoft Office
Keywords: Suncoast Drivers, St. Petersburg , Clinical Assistant Supervisor - URGENT!!! 23/hr, Healthcare , Saint Petersburg, Florida
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