Lab Medical Assistant
Company: Optum
Location: Saint Petersburg
Posted on: January 14, 2021
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Job Description:
Overview:Responsible for performing patient-oriented procedures
under the direction and supervision of a clinician, RN, or LVN to
ensure safe and appropriate patient care; assists the clinician
with minor surgical procedures; performs a broad spectrum of
clerical and administrative duties related to the delivery of
patient care assistanceEssential functions:* Consistently exhibits
behavior and communication skills that demonstrate DaVita Medical
Group's commitment to superior customer service, including quality,
care, and concern with internal and external customers* Uses,
protects, and discloses DaVita Medical Group patients' protected
health information (PHI) only in accordance with Health Insurance
Portability and Accountability Act (HIPAA) standards.* Anticipates
the clinician's needs and carries out orders* Checks for patients'
arrival status and escorts patients from waiting area to exam
rooms. Escorts patients to ancillary services as needed.* Obtains,
records, and reports vital signs and other pertinent patient
information to RN, LVN, or clinician.* Performs various procedures
such as ear lavage, ECG, spirometry, injections, peak flows, pulse
oximetry, breathing treatments, suture removals, wound dressings,
vision/hearing tests, urine pregnancy tests, urine dips, blood
glucose testing, and blood hemoglobin (hemocue) testing.* Performs
phlebotomy and processes lab specimens (i.e., 24 hour urine, wound
cultures obtained by clinician, biopsy specimens obtained by
clinician, etc.) and maintains lab specimen logs as appropriate.*
Assists clinician with procedures (pap smears, laceration repairs,
other minor surgical procedures) and may assists with more complex
department specific specialty procedures (i.e. vasectomies,
cystoscopies, thoracentesis, sigmoidoscopies, bunionectomies, joint
aspirations, lance surgery, photo therapy, visual fields,
pachymetry testing, etc.).* Performs medication administration
within scope of practice and documents administration of
medications and procedures. Ensures proper documentation of
medication administration and documentation procedures.* Maintains
and cleans exam/treatment areas, specimen processing areas, and
medical equipment. Transports dirty equipment, performs autoclaving
and cold sterilization, and maintains autoclave, cidex, and A-test
logs. Cleans and stocks exam rooms, treatment/procedure rooms,
specimen processing areas, and nursing stations.* Maintains various
logs and tickler files and ensures confirmed EKGs are seen by
clinician. Maintains cancer/melanoma patients' follow up
appointments.* Instructs patient on lab, radiology, and other
procedure/testing preparations. Participates in visit closure with
patient and clinician by explaining next steps for lab, x-ray, RFS,
DME, etc.* Facilitates the transfer of pertinent patient
information between site and referred specialists, hospitals,
Urgent Care Centers, and ancillary testing facilities, etc.
Forwards all pre-op information to hospital surgeon. Participates
in scheduling specialty procedures (biopsies, minor surgeries,
etc.).* Tracks specialty procedures/patient volume on a daily basis
when indicated.* Verifies with DaVita Medical Group Connect for
approved or denied appointments and follows up by scheduling
patients. Enters "No shows", and performs "No Show" follow up
procedures. Works bump list.* Assists with the completion of
appropriate forms (DMV, disability, etc.).* Updates patient
demographic information.* Performs patient record audits.* Answers,
directs, and follows up on incoming calls. Calls patients as
requested by clinician.* Distributes incoming correspondence
(faxes, consult notes, test results, etc.).* Handles prescription
refills as appropriate.* Completes Patient Communication form and
responds to patient complaints when necessary.* Assists with Pay
for Performance (P4P) research, Hierarchical Condition Categories
(HCC) research, telephone call procedures, and patient follow up
procedures.* Participates in Quality Improvement projects.*
Participates in preparing department for internal and external site
audits from SCAN, DHS, etc.* Participates regularly in skills
competency evaluations. Participates regularly in site staff and
department meetings.* Cross-trains into Care Team Member 1 and 2
positions when indicated.* May assist with site marketing
activities (i.e. health fairs, senior Olympics, and other events).*
Maintains an independent patient schedule under the direct
supervision of a clinician.* Functions as the department mentor,
trainer and resource by orienting new employees and coordinating
staff schedules and department resources.* Identifies and resolves
daily department issues and concerns and escalates to supervisor
when necessary.* Participates in the development of department
policies and procedures. Education:* Minimum: 1 or 2 years of
post-high school education or a degree from a two-year college.*
Minimum: Graduate of an accredited Medical Assistant program.*
Minimum: Phlebotomy certificate.* Minimum: Basic Life Support for
Healthcare providers" (AHA) or "CPR/AED for the Professional
Rescuer" (American Red Cross).* Preferred: Certified Medical
Assistant (CMA) preferred.* Experience:* Minimum: Up to and
including one year of experience.* Preferred: 1 year of previous
Medical Assistant work experience.* Preferred: Over 1 year of
experience in a specialty field.Knowledge, Skills, and Abilities:*
Ability to demonstrate basic medication administration* Manual
dexterity to use/handle equipment and instruments.* Knowledge of
infection control standards and utilization of Personal Protection
Equipment (PPE).* Ability to perform essential job functions using
proper body mechanics.* Basic Life Support for healthcare
providers.* Computer literate (i.e., logging on to computer, usage
of keyboard and mouse, familiarity with Windows and email
applications).* Ability to type 40 wpm.* Excellent verbal and
written communication skills with ability to read, write, speak and
understand English clearly.* Customer service oriented.* Ability to
concurrently perform multiple tasks.DaVita Medical Group manages
and operates medical groups and affiliated physician networks in
California, Colorado, Florida, Nevada, New Mexico, Pennsylvania and
Washington. A leading independent medical group in America, DaVita
Medical Group has over two decades of experience providing
coordinated, outcomes-based medical care in a cost-effective
manner. As of June 30, 2017, DaVita Medical Group's teammates,
employed clinicians and affiliated clinicians provided care for
approximately 1.7 million patients. DaVita Medical Group's
leadership development initiatives and social responsibility
efforts have been recognized by Fortune, Modern Healthcare,
Newsweek and WorldBlu.DaVita Medical Group is an equal
opportunity/affirmative action employer. As such, DaVita Medical
Group makes hiring decisions solely on the basis of qualifications
and experience, and without regard to age, race, color, religion,
sex, gender identity, sexual orientation, national origin,
disability or protected veteran status.We maintain a drug-free
workplace and perform pre-employment substance abuse testing and
background verification checks.DaVita Medical Group will consider
qualified applicants who have criminal histories in a manner
consistent with the law.
Keywords: Optum, St. Petersburg , Lab Medical Assistant, Healthcare , Saint Petersburg, Florida
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