Spectrum Director, Store Sales
Location: Saint Petersburg
Posted on: August 15, 2019
Client Reference Code: 241125
The Spectrum Director of Store Sales will support the Spectrum
Store field organization for their assigned region in the
development and implementation of sales programs to support channel
sales objectives for optimum market penetration at rates consistent
with short and long term business goals. Responsible for the
communication, oversight and execution of effective sales
strategies and tactics to grow Charter?s customer base. Position
will develop and partner with field sales leaders on execution of
programs designed to prepare and sustain new and existing employees
to achieve sales goals and activity metrics.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the client experience.
Execute sales programs and tactics designed to meet or exceed
customer growth and revenue projections. Communicate overall plan
strategy and requirements to field sales leaders, including
monitoring and evaluating results. Provide training to field sales
leaders as needed.
Responsible for creating a uniform employee onboarding and sales
fostering program in partnership with regional sales leadership,
including defining training needs, evaluating metrics and
implementing plans. Incorporate best practices and define employee
development milestones. Due to the changing needs of the business,
this role will also be responsible for consistently and proactively
evaluating and updating the programs as needs require.
Work with internal partners to develop incremental requirements to
increase employee engagement and sales performance. Identify
triggers and solutions to decrease new employee attrition.
Partner with Division sales leadership in identifying the
management skills required to sustain sales programs as defined by
employee sales success and reduced attrition. Understand current
skill level of employees and assesses the skills required to meet
future business goals.
In partnership with Corporate and Division senior leadership,
determine delivery, communication, and assessment plans for sales
programs created and any training/management tool and concept
deployment needs. Manage project plans, timelines and deliverables
to meet needs of the designated audience.
Provide input to the Corporate Sales Operations Training Team and
Regional sales leaders on employee learning strategies and assists
in the execution of the learning and performance strategy road map.
Participate in training sales leader events as needed. Contribute
to training process improvements as needed.
Establish high-level as well as tactical relationships with key
internal/external stakeholders, including marketing and product
teams. Partner with cross-functional teams towards the
launch/promotion of new solutions designed to resolve complex sales
challenges, increase efficiency, improve productivity and reduce
Spend significant time in market visiting sales locations,
shadowing employees and attending regional and employee sales
Understand existing and proposed business processes, policies and
procedures and plans solutions that are strategically aligned and
benefit the Spectrum Stores organization.
Proactive and ongoing collaboration and coordination with Field and
Corporate Leadership teams on other projects and programs as
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Excellent interpersonal, leadership, presentation and
collaborative/consensus building skills to work effectively with
teams throughout the organization
Ability to motivate others and deliver an excellent customer
Ability to prioritize, organize and manage multiple projects and
Strong listening, problem solving and out-of-the box thinking
Possess a business understanding and working knowledge of the
mobile/communications industry, systems and networks, as well as
current and emerging technologies and standards
Demonstrated ability to leverage tools and technology to design,
deploy and determine the effectiveness of sales programs
Ability to recommend materials that address various learning
modalities to ensure maximum delivery effectiveness, including but
not limited to: PowerPoint presentations for individual or small
group instruction, self-study, blended learning, role play
exercises, web-based learning, Quick Reference Guides, huddles
Understanding of mobile sales methodologies, best practices and
their application in a variety of sales environments including
sales process and the life of a mobile sales employee and key
Strong knowledge of latest computer, software applications and
BS/BA degree in related discipline strongly desired (i.e.
Marketing, Business, or related field) or equivalent experience
Related Work Experience 10+ years:Sales leadership experience 7+
years:Mobile Industry experience 5+ years:Experience in development
of sales training content
Travel up to 80%
Valid driver?s license, satisfactory driving record with company
required standardsJob Code : SRL730 Dir, Store Sales Exempt
Keywords: Spectrum, St. Petersburg , Spectrum Director, Store Sales, Executive , Saint Petersburg, Florida
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