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Assistant General Manager

Company: Taco Bell
Location: Saint Petersburg
Posted on: January 19, 2023

Job Description:

About the Job:Reporting to the General Manager, the Assistant Restaurant General Managermanages a Taco Bell restaurant within the policies and guidelines of the company toensure customer satisfaction and profit maximization. The AGM will perform hands-onwork to train employees, respond to customer service needs, and model appropriatebehaviors in the restaurant. This role provides overall leadership through building aculture of recognition while motivating the team with the goal of operational excellence. - -The Day-to-Day:Build People CapabilityDrives culture, problem solves, resolves conflicts, communicates andmotivates to drive results through othersRecruit and equip high quality operators to deliver great customer experiencesBuild a healthy and robust bench of developed and capable Managers andTeam MembersLeads performance management process for all employees in their restaurantLeverage culture and people capability to fuel brand performanceProvides leadership and coaching, developing Managers and Team MembersDeliver a Consistent Customer Experience

  • Ensure complete and timely execution of corporate & local marketing programs
  • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
  • Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfill the needs of a $500k - $2.0m restaurant with average daily transactions of 300-700
  • Ensure local health and safety codes, and company safety and security policies are met
  • Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
  • Utilizes insights from customer programs to help elevate the customers experience and meet Taco Bells customer satisfaction targets
  • Tracks, analyzes and identifies root causes of customer complaints and speed results and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
  • Builds SMART action plans to resolve issues in their restaurant -Minimum Requirements Is This You? YES WE BELIEVE SO!!
    • High School minimum, University Degree Preferred
    • 0 - 4 years of operational management experience in the Quick Service
    • Restaurant industry or retail environment including Profit & Loss responsibility
    • Basic business math and accounting skills to and strong analytical/decision-making skills
    • Strong interpersonal and conflict resolution skills
    • Strong analytical/decision-making skills
    • Basic personal computer literacy
    • Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
    • Provides leadership and coaching for each employee in their restaurant - -Why Taco Bell? -We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding peoples lives with Ms! -
      • We are about more than just building restaurantswe connect with our fans through their passions including sports, gaming, and music
      • We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
      • We foster a culture of authenticity and believe all people can make a differenceThis job posting is for a position in a restaurant that is independentlyowned and operated by a franchisee. This means your application will bereviewed by the franchisee who will make any hiring decisions. If hired, thefranchisee will be your employer and is alone responsible for anyemployment related matters.

Keywords: Taco Bell, St. Petersburg , Assistant General Manager, Executive , Saint Petersburg, Florida

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