Assistant General Manager
Company: Taco Bell
Location: Saint Petersburg
Posted on: January 19, 2023
Job Description:
About the Job:Reporting to the General Manager, the Assistant
Restaurant General Managermanages a Taco Bell restaurant within the
policies and guidelines of the company toensure customer
satisfaction and profit maximization. The AGM will perform
hands-onwork to train employees, respond to customer service needs,
and model appropriatebehaviors in the restaurant. This role
provides overall leadership through building aculture of
recognition while motivating the team with the goal of operational
excellence. - -The Day-to-Day:Build People CapabilityDrives
culture, problem solves, resolves conflicts, communicates
andmotivates to drive results through othersRecruit and equip high
quality operators to deliver great customer experiencesBuild a
healthy and robust bench of developed and capable Managers andTeam
MembersLeads performance management process for all employees in
their restaurantLeverage culture and people capability to fuel
brand performanceProvides leadership and coaching, developing
Managers and Team MembersDeliver a Consistent Customer
Experience
- Ensure complete and timely execution of corporate & local
marketing programs
- Ensure a safe working and customer experience environment by
facilitating safe work behaviors of the team
- Control day-to-day operations by scheduling labor and ordering
food and supplies, to successfully fulfill the needs of a $500k -
$2.0m restaurant with average daily transactions of 300-700
- Ensure local health and safety codes, and company safety and
security policies are met
- Drives customer-focused culture by serving as a role model in
resolving serious customer issues and training managers to meet or
exceed customer service standards
- Utilizes insights from customer programs to help elevate the
customers experience and meet Taco Bells customer satisfaction
targets
- Tracks, analyzes and identifies root causes of customer
complaints and speed results and leads management team to implement
systematic solutions, performance standards and to provide an
objective basis for performance feedback
- Builds SMART action plans to resolve issues in their restaurant
-Minimum Requirements Is This You? YES WE BELIEVE SO!!
- High School minimum, University Degree Preferred
- 0 - 4 years of operational management experience in the Quick
Service
- Restaurant industry or retail environment including Profit &
Loss responsibility
- Basic business math and accounting skills to and strong
analytical/decision-making skills
- Strong interpersonal and conflict resolution skills
- Strong analytical/decision-making skills
- Basic personal computer literacy
- Is a Dynamic, energetic and positive leader, a self-starter,
proactively driven to get things done and does the right thing for
the business
- Provides leadership and coaching for each employee in their
restaurant - -Why Taco Bell? -We truly believe that where you work
matters, and we know a thing or two about what makes employees
happy. Join us on our mission of feeding peoples lives with Ms! -
- We are about more than just building restaurantswe connect with
our fans through their passions including sports, gaming, and
music
- We know that employees want a company they can live and grow
with; they crave a unique culture that fosters creativity and
encourages pursuit of passion, and they look for opportunities to
take risks, develop skills and learn in ways that fit their
lifestyle
- We foster a culture of authenticity and believe all people can
make a differenceThis job posting is for a position in a restaurant
that is independentlyowned and operated by a franchisee. This means
your application will bereviewed by the franchisee who will make
any hiring decisions. If hired, thefranchisee will be your employer
and is alone responsible for anyemployment related matters.
Keywords: Taco Bell, St. Petersburg , Assistant General Manager, Executive , Saint Petersburg, Florida
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