StPetersburgRecruiter Since 2001
the smart solution for St. Petersburg jobs

Service Desk Manager

Company: Jarvis Rose
Location: Saint Petersburg
Posted on: June 23, 2022

Job Description:

Jarvis Rose is working with a client looking to bring on a Help Desk Manager. This position will report to the Director of Security Operations.
Schedule/Hours: Full timeLocation: REMOTEWhat You'll Do:

  • Manage team members who perform Service Desk and Network Operation support, create and handle incident request tickets and take inbound support calls.
  • Monitor and report on team performance.
  • Ensure Team adherence to SLAs for responsiveness, issue, request handling & resolution.The Experience You Need:
    • 2+ years in a supervisory role managing a Service or Help Desk team
    • 3+ years of experience in IT and Network operations
    • Experience using UNIX, LINUX, Windows
    • Experience with ServiceNow Ticketing SystemBenefits:
      • Health, Vision, Dental
      • Parental Leave
      • Competitive 401k match
      • Salary $90k-$100k+

Keywords: Jarvis Rose, St. Petersburg , Service Desk Manager, Executive , Saint Petersburg, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

St. Petersburg RSS job feeds