Collaboration (Digital Workplace) Manager (Team Lead)
Company: Fisher Investments
Location: Saint Petersburg
Posted on: May 12, 2022
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Job Description:
It's an exciting time to join Fisher Investments; we're
continuing to invest in the future of our firm's technology and
information security. Our business is growing internationally,
which emphasizes the need to build an unparalleled global team that
inspires future scale through strategic solutions, innovation,
mentoring, and tight knit teamwork. We help support our firm's
diverse businesses, and we are excited to continue solidifying that
foundation as we add more accomplished technologists to our team.
The Opportunity: The Collaboration (Digital Workplace) Team Lead
will set the strategy and direction for using Digital Workplace /
Collaboration products and services to make our workforce more
productive and mobile while keeping Fisher secure. You will build
partnerships with other teams in Technology and Security along with
important partners to understand their requirements and to
translate them into technical solutions. You will report to the
Associate Vice President - Digital Workplace. You and your team
will oversee several platforms such as MS 0365, Exchange Online,
Azure technologies, Collaboration Tools across Fisher Investments.
You are well experienced in setting and implementing a
Collaboration / Digital Workplace strategy and transformation with
heavy focus on end-user experience, and with a deep insight into
external technology trends. Must have governance and security
expertise and in managing and mitigating risk through establishing
controls, using security related tools, establishing and
implementing associate processes. The Day-to-Day: Oversee the
end-user technology, services, and platforms focused on delivering
a seamless workforce experience accessing our tools, apps and
services Participate in teams to design and build enterprise
digital workplace experiences using technologies from Microsoft,
Zoom and others Guide the technology improvement, developing
technology roadmaps and implementing measurable improvements and
results that are aligned with our requirements Lead Microsoft 365 /
EXO / Collaboration tools adoption and technical efforts Manage the
operational health of the Microsoft 365 / EXO / Collaboration tools
environment, including security, availability, performance, and
interoperability Mentor team members and perform direct report
midyear and yearly reviews and hold weekly and bi-weekly 1:1 staff
meetings to build success plans for them Manage evangelization and
driving adoption with end-users Staff and manage IT project teams
and service units with specialists to ensure results meet
negotiated customer expectations and follow internal IT standards,
methodologies, and strategies Troubleshoot special problems and
lead performance improvement efforts for one's area based on a
understanding of the technical concepts, methods, and practices
applied by reporting staff Manage aspects of diverse project teams,
including onshore/offshore personnel, 3rd parties and customer
resources: Collaborate with Engineering on a long-term vision to
use Cloud-based solution to achieve efficiency, cost savings and a
seamless end-user experience Be the point person within the
Collaboration Team, to manage responsibilities across regions
Collaborate with FI Security team to ensure standards are well
understood and proper controls are implemented, tracked and any
deviation is quickly remediated Create reports and present to
executive management with factual documentation of issues
identified and clear recommendation for mitigation of found
vulnerabilities Interview and hire DWP / Collaboration Staff as
requirement come open within the group Knowledge and Use of
SysTrack by lakeside to better understand the Fisher estate Your
Qualifications: 5+ years experience with Microsoft 365 / EXO /
Collaboration Tools Like Zoom, Teams Meeting, WebEx Experience
providing end-user device support in a financial service or
regulated organization of similar scale and complexity BA/BS in a
technical discipline or equivalent experience Governance and
security expertise and in managing risks for end-users Expert
knowledge in Digital Workplace and end-user device strategy and
transformation with heavy focus on user experience Experience
working in both strategic and operational environments across all
levels of an organization Why Fisher Investments: At Fisher
Investments, we work for a bigger purpose: bettering the investment
universe. From unmatched service to unique perspectives on
investing, it's the people that make the Fisher purpose possible.
And we invest in them by offering exceptional benefits like: 100%
paid medical, dental and vision premiums for you and your
qualifying dependents A 50% 401(k) match, up to the IRS maximum 20
days of PTO*, plus 9 paid holidays 8 weeks paid Primary Caregiver
Parental Leave Back-up Child Care Program available, offering up to
10 days annually A cumulative learning and development framework
customized for every employee An award-winning work environment -
we're Great Place to Work Certified, and Top Workplace winners from
The Oregonian We take great pride in our inclusive culture. We
value the different perspectives and unique skills you bring to the
team - it makes us all better. Success at Fisher Investments is
motivated by results, a collaborative mindset and a commitment to
accomplishing great things - so if you are ready to do that, we are
ready for you! Apply today to be a part of a team environment where
you make a difference in the lives of people by bettering the
investment universe. *California employees accrue up to 17 days of
PTO and 3 days of sick time per year. FISHER INVESTMENTS IS AN
EQUAL OPPORTUNITY EMPLOYER
Keywords: Fisher Investments, St. Petersburg , Collaboration (Digital Workplace) Manager (Team Lead), Executive , Saint Petersburg, Florida
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