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Delegate Manager

Company: BCD Travel
Location: Saint Petersburg
Posted on: January 15, 2022

Job Description:

We are looking for a Delegate Manager to join one of our dedicated pharmaceutical client teams. You will support the planning and coordination throughout the life cycle of a congress event by managing the delegate registration process for our clients internal and external customers attending congress events either in-person, hybrid or virtually. As part of this role you will also have the opportunity to travel onsite to support the in-person events.

Your key responsibilities:

+ Build and maintain registration websites, electronic invitations and confirmations for each assigned event following client guidelines and within client/event driven timelines

+ Oversee all aspects of the website design, understanding system capabilities and reporting parameters to ensure data is captured appropriately for reporting purposes

+ Primary contact for Client registration and reporting questions

+ Work within the applicable registration website technology to manage thresholds for arrival/departure parameters, room blocks, room block changes, activities, data capture and reporting

+ Be the primary Healthcare Professional (HCP) liaison and contact (pre, onsite and post event)

+ Prepare all relevant onsite print work, signage and documents

+ Manage day to day Pharma reporting requirement (transfer value report)

Your expertise:

+ Event project management knowledge

+ Proven Delegate / Attendee management experience including but not limited to using registration tools

+ Experience of working within the Meetings & Events Industry

+ Strong verbal and written communication, organisational and interpersonal skills

+ Experience in proofing copy

+ Excellent communication skills along with a c alm, positive and collaborative approach

+ Proficient in Microsoft Office suite (e.g., Word, Excel, PowerPoint, Forms)

+ Analytical thinking; Ability to independently and through collaboration troubleshoot to achieve efficient and effective registration processes

+ Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure along with the ability to adapt to change

+ Ability to travel freely within the UK and Overseas

You might also have:

+ Cvent registration experience

+ Virtual meeting platform experience - WebEx, Zoom

+ Knowledge of event mobile apps

+ Project Management Experience

+ Foreign language skills

What we offer you:

A culture of purpose where we are invested in YOU and your career growth along with a competitive salary and benefits package.

For a little bit more about what we do, check out our website and our YouTube channel

How to Apply

Click "apply now" and upload your CV. No agencies. Closing date for applications is Friday 7th January.

Work location:

UK Remote based.

Get to know us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning and execution. We are in the business of creating impactful human connections that matter. Connections that inspire, motivate and change behaviour for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion, and purpose to drive business forward. We are headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of around 1,200 people are committed to driving success for our customers, our business and ourselves.See if you belong at

You must have the right to live and work in the UK for this role




BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at

Keywords: BCD Travel, St. Petersburg , Delegate Manager, Executive , Saint Petersburg, Florida

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