Data & Analytics Operations Manager

Company: PSCU
Location: Saint Petersburg
Posted on: January 9, 2021

Job Description:

Join the people helping people.For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you're empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. "Our Momentum. Your Moment."This application is the first step in seizing your moment.This position manages the end-to-end Data Operations process and will direct workflow through Data and Analytics, leveraging agile methodologies and ensuring maximum output and quality. You will oversee data production support of cutting-edge enterprise data environments that enable and scale to support a rapidly growing company.The Manager Data & Analytics will drive process management, produce efficiency and cost reduction through resource and process analysis and optimization, and minimize client and consumer risk. Leveraging deep technical skills, you will direct teams responsible for all Enterprise Data operations technologies and infrastructure.You will ensure an optimal balance of technology investment to achieve business goals, and will drive technology decisions encompassing data, data integration, information delivery, and analytics platforms.Essential Functions & Responsibilities

• Lead Data Operations and infrastructure seamless and frictionless public facing user experiences across multiple digital touch points, driving performance and delivery of Data solutions across multiple teams.
• Ensure production systems and appropriate test systems are monitored at a level commensurate with the nature of the application; Ensure peak performance of Enterprise Data and analytics eco-system.
• Develop and implement the Data and Analytics systems security plan; Implement appropriate protection for company and client data and systems; Develop and implement Data and Analytics technology portion of the company's disaster recovery plan; Coordinate disaster recovery initiatives for all data eco-system.
• Ensure stability, availability, and performance for Data and Analytics Infrastructure eco-system (all environments and entire lifecycle - from acquisition of data, file management & archival, through ETL processing, storage in data warehouse, integration to analytics engines, through data visualization applications and monitoring tools).
• Oversee capacity planning and development of Data and Analytics storage forecasts, including associated project implementation planning; coordinate annual plan to ensure adequate resource allocation to the Data & Analytics eco-system.
• Ensuring capacity requirements are met before customers are negatively impacted.
• Lead adoption of agile methodologies.
• Deliver reliable and stable databases and data analytics engines consistent with business requirements.
• Manage client/business partner relationships to ensure data expectations are developed, managed, and exceeded; when objectives are not feasible, lead discussions to identify the best solution.
• Coordinate Project Managers in the prioritization of releases and deliverables to maximize delivery on time, within budget, while meeting high quality standards.
• Participate in formulation of technology strategy; Support sustained innovation in both technical solutions and methods of delivering data solutions and appropriate documentation standards.
• Establish department goals and budgets and manage within established parameters.
• Perform other duties as assigned.Supervisory Responsibility
  • Provide direction and leadership to assigned staff; guide and coach staff in completion day-to-day responsibilities as needed.
  • Handle interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staff.
  • Develop and maintain staff by applying the necessary training and leadership that will allow internal growth and advancement.]
  • Direct staff to ensure that all duties are performed according to department performance standards.Requirements:Experience
    • Ten (10) years of experience leading software/Data development or operations activities required. Eight (8) years of experience in database management and data and analytics operations field required.
    • Experience with agile development/operations required. Experience in design, implementation, and development of public facing databases and data and analytics engines required.Education
      • Bachelor's Degree in Computer Science, Computer Engineering and Information Management or equivalent combination of education and experience required.
      • Master's degree preferred.
      • ETL/ELT (SAP DS, Informtica), EDC/Axon, Teradata, SQL and SAP BO Required.
      • SAP, Oracle, Data Hub, UNIX, Windows/LINUX Server, cloud architecture preferred.
      • SAP or Teradata certification preferred.All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership in any other group protected by federal, state or local law.PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement . PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.For positions based out of our Phoenix, Arizona location, PSCU is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .As an ongoing commitment to reasonably accommodate individuals with disabilities, PSCU has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to submit resumes via our careers page submission button If further assistance is required.

Keywords: PSCU, St. Petersburg , Data & Analytics Operations Manager, Executive , Saint Petersburg, Florida