Dental Office Manager

Company: Windermere Dentistry
Location: Windermere
Posted on: February 13, 2026

Job Description:

Job Description Job Description Benefits: 401(k) Bonus based on performance Competitive salary Employee discounts Paid time off Lead Dental Office Manager / Director of Operations Multi-Location | Windermere & Hamlin (Winter Garden), FL We are seeking an experienced, high-level Dental Office Manager to serve as the Lead Office Manager / Director of Operations for three established dental practices located in Windermere and Hamlin (Winter Garden), Floridatwo general dentistry offices and one pediatric dentistry office. All locations are within a short drive of one another in West Orlando. This role is designed for a dental office professional who is a true expert in office management and ready to step into a senior leadership position with real authority and responsibility. Customer Service Is the Foundation Our practices are built on exceptional customer service and high-quality dentistry. Patient experience is a non-negotiable core value and must be a defining strength of the candidate. The Lead Office Manager is expected to: Set the standard for patient communication and front-office professionalism Train office managers and teams to deliver a consistently excellent patient experience Ensure systems and workflows support efficiency without compromising service If customer service excellence is not central to how you lead, this role will not be a fit. About the Practices Three privately owned dental practices in Windermere and Hamlin (Winter Garden) Two general dentistry offices and one pediatric dentistry office Less than 20 total employees across all locations Owned by two dentist partners who have worked together for nearly 20 years One owner is an actively practicing dentist and lead clinician at one location One owner is semi-retired from clinical dentistry with 30 years of experience and fills in as needed The Role This is not a typical office manager position. You will serve as the highest-level non-clinical operations leader across all three practices. All office managers report directly to you You are the final authority on office systems, workflows, and standards You will implement, maintain, and enforce the standards outlined in the office manual When office managers need guidance or support, you are the expert Key Responsibilities Lead, mentor, and train office managers across all locations Ensure consistent, high-level customer service and patient experience Standardize front-office operations including scheduling, insurance, collections, and AR Monitor performance metrics and proactively address inefficiencies Hold managers accountable while supporting their growth and development Serve as the primary operational liaison between ownership and office management Step in operationally when support is needed to maintain continuity and excellence Qualifications Extensive experience in dental office management (multi-location experience strongly preferred) Proven ability to lead, train, and hold other managers accountable Strong customer service mindset with the ability to train teams on patient experience Deep knowledge of dental scheduling, insurance, collections, and workflows Highly organized, decisive, and solutions-driven Comfortable working across both general dentistry and pediatric dentistry environments Why Join Us True leadership role with authority and influence Stable, respected practices with experienced, supportive dentist owners Opportunity to shape and standardize operations across multiple offices Professional environment focused on excellence, consistency, and long-term growth Location: Windermere, FL (2 offices) Hamlin community, Winter Garden, FL (1 office)

Keywords: Windermere Dentistry, St. Petersburg , Dental Office Manager, Administration, Clerical , Windermere, Florida