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Administrative Assistant II (Operational Services)

Company: PSCU
Location: Saint Petersburg
Posted on: January 20, 2023

Job Description:

Job DescriptionAdministrative Assistant II (Operational Services) - East Coast Remote

This position plays a critical role across a division at PSCU by providing comprehensive support to the assigned Senior Vice President (SVP, Project Delivery and Platform Operations). The individual will assist in coordinating projects and enterprise-level initiatives. This position will assist in aligning key resources to execute and implement the team's high-performance business model. This Administrative Assistant will coordinate and administer a high quantity of complex and confidential issues that must be resolved daily in a responsible, efficient and timely manner. This individual will be responsible for coordinating all correspondence such as email, appointments, walk-ins, and workflow of the SVP(s). The individual will organize meeting functions for visiting credit unions, senior management meetings, and other company events as directed. Being effective in this role requires an aptitude for building strong, trusting partnerships spanning both executive and employee levels across the organization while being able to lead projects and initiatives requiring independent judgment, initiative, and the ability to influence without authority. This position requires a hands-on, self-motivated, and astute individual who is flexible and thrives in a wide-ranging environment within an evolving industry.Role Responsibilities:

  • Proactively provide superior administrative support to the SVP ensuring routine and complex matters are handled in a timely and professional manner.
  • Coordinate projects of various complexities, enabling the efficiency of business operations while working closely with the SVP and leadership team.
  • Organize and execute meetings/events; coordinate tasks such as contacting participants, preparing agendas, and taking and distributing meeting notes.
  • Interact and communicate effectively with all levels of employees, credit unions, and vendors.
  • Organize and prioritize the inflow of information and the outflow/work product from the SVP's office to ensure all items are completed by the SVP on a timely and accurate basis.
  • Schedule and coordinate all logistics of travel arrangements. Submit travel and entertainment expense reports.
  • Run the SVP's calendar, email, and contact list, including routine meetings and those with credit unions and vendors. Handle priorities and schedule conflicts for resolution. Prepares to follow up correspondence as requested.
  • Prepare and edit presentation material, correspondence, and reports, including conclusions on issues that are confidential, maintaining proficiency in utilizing various software packages.
  • Proactively contact participants, prepare agendas, and document meeting notes and minutes.
  • Responsible for maintaining document retention and post-meeting filing requirements.
  • Determine the nature of executive, peer, and direct report requests and classify them as urgency.
  • Update contact lists and call lists on a routine basis.
  • Coordinate Human Resources deadlines and talent-related responsibilities for the department and leadership team.
  • Schedule and coordinate conference calls and meetings including internal personnel, consultants, credit unions/vendors, etc.
  • Provide support and direction to the SVP and their executive direct reports on administrative tasks. Initiates solutions to resolve their operational and administrative needs and sees to completion.
  • Partners with the administrative support team, and other stakeholders, to ensure seamless coordination of projects, schedules, and deliverables for the SVP and across leadership teams.
  • Act as coordinator and host for visitors and member credit unions when appropriate.
  • Coordinate the onboarding and set-up for new staff and visitors, as needed.
  • Coordinate the purchase of office supplies and order meals for meetings/events.
  • Ability to travel to successfully perform position responsibilities, as needed.
  • Perform other duties as assignedRole Requirements:Education
    • High school graduate or equivalent experience required.
    • Associates degree preferred.Experience
      • Minimum five (5) years of administrative support experience required.
      • Significant computer experience and thorough knowledge of the full suite of Microsoft Office software required.
      • Proficient in business writing techniques.



        About PSCU:

        An Inclusive Atmosphere Where Possibilities are Delivered"Our Momentum. Your Moment." At PSCU, the nation's premier payments credit union service organization (CUSO), you'll find it's your time to join our exceptional culture and shine. If you want to help shape an industry, challenge yourself and invest in your own future, you've come to the right place. PSCU is a highly accessible environment where you're empowered to think on your feet, work from your heart and discover the very best version of your professional and personal self. We Help Credit Unions Deliver Possibilities.Since our founding as a cooperative in 1977, PSCU has carved out a name for itself as an empowering resource for credit unions and their members, enabling them to optimize operations and realize sustained success. How have we done that? It starts by investing heavily in leading-edge technological innovations. It continues by building a track record of quality service and having the courage to lead. Now, as we continue to grow and help our credit unions prepare for the future, we're well positioned to build on our exhilarating momentum. Committed to service excellence and focused on innovation, PSCU's payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. •Service Excellence – Delivering the BestWe provide credit unions and their members with state-of-the-heart service.• Security – Protecting Vital InterestsWe stop threats before they can cause damage. •Digital Solutions – Presenting the FutureWe make it possible for members to conveniently experience the best in credit union services. •Strategic Growth – Opening New OpportunitiesAs the perfect partner with all the right tools, we help credit unions achieve their goals and sustain success. You can learn more about PSCU products and solutions at www.pscu.com/products . Join a Forward-Facing Organization That's on the MoveIf you have a strong interest in technology, there's a lot to like about a career at PSCU. We're outpacing others in our industry by pioneering new technologies and pairing them with individuals seeking unparalleled opportunities to deliver the promise of tomorrow. So whether you prefer to develop, deliver or implement groundbreaking solutions, talk to us today about how we can help you seize your moment.

Keywords: PSCU, St. Petersburg , Administrative Assistant II (Operational Services), Administration, Clerical , Saint Petersburg, Florida

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