Spa Receptionist

Company: Sage Wellness Spa
Location: Saint Petersburg
Posted on: November 26, 2022

Job Description:

About us Sage Wellness Spa is a family owned boutique style day spa in St Pete since 2009. We have an amazing team and the most wonderful kind customers. SPA RECEPTIONIST Various shifts available, working afternoons and weekends is a must. A receptionist needs to have flexibility to work occasional day shift when needed. Wednesday 2-9, Thursday 2-9, Friday 2-9, Saturday 8-3 or 2-9, Sunday 9-6 The Spa Receptionist represents Sage Wellness Spa. The Spa Receptionist is the first person our customers will communicate with. The Spa Receptionist must love helping people, understand the spa environment, and be detail oriented. The Spa Receptionist is responsible for: delivering effective service to customers and therapists, excellent communication and administration services, a clean and organized work space.DUTIES AND RESPONSIBILITIES Keep the reception area clean & tidy and maintain a consistent presence at the desk. Clean and disinfect all frequently touched areas on a daily and by use basis. Ability to resolve issues with grace and in a professional and timely manner. Be knowledgeable of the type of services available and able to give advice on service protocols and contra-indications. Use initiative when dealing with customers who have contra-indications to find suitable alternatives. Communicate and inform co-worker(s) of any and all pertinent information throughout shift and at shift close. Ensure required Health & Safety and daily checklists are completed and recorded appropriately. Demonstrate high levels of customer service and satisfaction by going the extra mile and exceeding expectations. Proficient in appropriate computer skills and office equipment. Ability to handle multiple tasks simultaneously. Answer telephone in 3 rings and provide proper response (appointment booking, answer questions). Receive payments for goods and services and properly account for all transactions and monies. Maintain facility by checking equipment, keeping with the laundry, refreshing linen, light cleaning, and maintaining retail inventory on display. Report accidents and injuries in a timely manner. Report all unsafe conditions. Availability when facility is open: This could include nights, weekends, and holidays.EXPERIENCE & SKILLS Previous reception experience, preferably in a spa environment. Proven outstanding customer service skills. Ability to create a positive working environment. Ability to communicate confidently, professionally and gracefully with customers and co-workers. High attention to detail and accuracy. Effective problem solving.BENEFITS Discount on product purchases. Discount on services. Vacation paid time after 1st year of employment.''Work Remotely No Job Type: Part-timePay: $12.00 - $18.00 per hourBenefits: Employee discount Paid time offShift: Day shift Evening shiftWeekly day range: Every weekend Monday to Friday Weekend availability Weekends onlyEducation: High school or equivalent (Required)Experience: Front desk: 3 years (Preferred) Customer Service: 10 years (Required)Shift availability: Day Shift (Required) Night Shift (Required)Work Location: One location

Keywords: Sage Wellness Spa, St. Petersburg , Spa Receptionist, Administration, Clerical , Saint Petersburg, Florida