Front Office Receptionist

Company: Florida Center for Neurolog
Location: Saint Petersburg
Posted on: May 9, 2022

Job Description:

Overview:The Medical Receptionist provides appointment scheduling, neurological testing scheduling, coordination of surgical procedures, check out, chart prep, answers incoming calls, and performs other related clerical functions.Essential Functions:Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality care and concern with each and every internal and external customer.Represents the Company in a professional manner, following all Company policies and procedures.Uses, protects, and discloses Florida Center for Neurology's patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.Responsible for accurately and professionally handling all front desk operations including scheduling of all appointments including neurological testing scheduling and coordination of surgical procedures, check out, chart prep, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.Receives incoming telephone calls in a prompt and courteous manner.Performs clerical duties as directed.Assists with the inventory and maintenance of business office supplies and the completion of business office reports.Works incomplete encounters and other designated administrative tasks according to office procedures.Performs other duties as assigned.Must have consistent, punctual, and reliable attendance.Education:High school graduateExperience:Medical office experience preferredKnowledge, Skills, and Abilities needed:Must be computer literate.Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills.Must be able to display excellent telephone/switchboard etiquette.Ability to multi- task in a high paced environment with good organizational skills.Ability to follow written and oral instructions and to work with general guidance.Demonstrated clerical skills (typing, filing, telephone courtesy).Knowledge of business office operations and basic bookkeeping principles.Knowledge of HIPAA regulations.Ability to read, speak, write, and understand the English language fluently.Please note Covid Protection practices:Glass barriers in the reception area. All patients are requested to wear a mask and are not seen if they report any positive symptoms for COVID-19 in the past 7 days.Job Type: Full-time

Keywords: Florida Center for Neurolog, St. Petersburg , Front Office Receptionist, Administration, Clerical , Saint Petersburg, Florida